Professionals
>
Nairobi
Samwel Njoroge

Samwel Njoroge

Customer service Representative

Customer Service / Support

Nairobi, Nairobi Area

Social


Groups

  • Article/Academic writers Kenya

    Article/Academic writers Kenya

    We are a team of professional writers specializing in · article writing, academic writing and content creation. Our goa ...

    70 members · 1 Post

  • Technical & Customer Support Specialists

    Technical & Customer Support Specialists

    If delivering top-notch support excites you and you’re driven to make a positive impact on both the industry and the com ...

    23 members · 0 Posts


About Samwel Njoroge:

Proactive and emotionally intelligent customers support professionals with a strong background in digital 
platforms, communication, and client engagement. Skilled at anticipating customer needs, resolving issues 
efficiently, and delivering first-class service with clarity, empathy, and professionalism. Seeking a challenging 
role in a growth-focused company where I can apply and develop my expertise while ensuring seamless and 
satisfying customer experiences.

Experience

Follow-up Team Lead, Nairobi County.
Lead visitor follow-up, scheduling, and data management via CMS. 
Handled multichannel communication and reporting, improving engagement and retention in a fast-paced 
environment.

Education

Completed the Generation Kenya Digital Customer Service Representative Program, gaining practical skills in customer engagement, digital communication, sales, and debt collection, with a focus on active listening, problem-solving, negotiation, and professionalism in delivering excellent customer experiences.

Professionals who compete with Samwel

Professionals in the same Customer Service / Support sector as Samwel Njoroge

Professionals from different sectors near Nairobi, Nairobi Area

Other users who are called Samwel

Jobs near Nairobi, Nairobi Area

  • We're looking for a Coprime Sales Representative to open, maintain, and grow SaaS service engagements within CSS; driving participation in customer events, · handling and qualifying leads, · and developing and closing services business.Identify and prioritise new opportunities, · ...

    Nairobi

    8 hours ago

  • Work in company

    Customer Service

    Antal

    A global leader in the distribution of plastics and chemicals is looking for a Customer Service Representative. · ...

    Nairobi, Kenya

    1 week ago

  • Work in company

    Customer Service Representative

    Career Directions Limited (CDL)

    + Order and monitor stocks · + Carry out stock taking and report on the same · + General conversational ability · + Ability to remain calm under pressure · The incumbent should have demonstrated the following competencies: + Grammar and spelling · + Attention to detail Communic ...

    Nairobi Area

    4 weeks ago