Patrick Ngururi

I am a Skilled and knowledgeable ICT Specialist who has excellent installation and troubleshooting abilities and advanced knowledge of computer information technology. Possesses excellent oral and written communication skills. Has a bachelor's degree in Information Communication Technology and more than ten years of ICT Specialist experience working in ICT departments.

IT SPECIALIST FREELANCER Dec.2020-
Repair and maintenance of computers.
Systems installation.
CCTV installation.
Network setup and management.
Business card design and printing.
ICT consultation.
UMMA  University Feb. 2017 to Nov. 2020
Position:Senior ICT Technician
DUTIES
Administering various database management System in the institution Student Management System, 
Institution repository, HR system, Sage ERP, Library Management System (Koha), IFFNOS, Ticketing system 
and eLearning system, Users management and backup, Teams, office365 and CCTV.
IT Asset Management (Hardware & Software)
Installing and configuring computer operating systems and applications.
Installation and maintenance of computer hardware which include computers and servers
Monitoring and maintaining computer systems and networks as well as configuring and setup networks 
devices Wi-Fi and access points, monitoring and creating firewall for the institution internet.
Helping staff or students through a series of actions on how to resolve computer related issues.
Manage IT equipment/peripherals in the institution as to serve students daily needs. i.e. printing services and 
Wi-Fi services
Troubleshooting system and network problems and diagnosing and solving hardware or software faults, IP 
telephone System.
Overlook day-to-day operation of systems as well as supporting any request and problem raised by system
users including students and academiciansthrough ticketing system
Train staff and students on various stages of system implementation.
Website development and updating.
Setup smart board and projectors.
Setup ICT equipment’s during workshop and trainings.
Maintaining maximum availability of supported services for the University.

THIKA COLLEGE FOR SHARIA & ISLAMIC STUDIES (Umma University) Nov. 2009 -Dec. 2011
Position:IT Tutor
DUTIES
Information Technology Tutor
Setup, repairing and troubleshooting of computer hardware and software problems
From November 2005 to April 2007
Computer repair and network installation

MATRIC INSTITUTE OF ADVANCE TECHNOLOGY May 2007 -Oct. 2009
Position:Head of ICT and Tutor
DUTIES
Head Information Technology Department and Tutor
IT Support and Upgrading.
Programming (visual basic, HTML, JavaScript, CSS)
Application packages i.e. office suite, email and internet, publishing (adobe page maker7, Ms publisher), 
accounting software (QuickBooks)
Networking (theory & practical)
Repair & Maintenance of computers 
Troubleshooting of computer hardware and software problems
Software and Hardware Installation, upgrading and maintenance.
Setting up LAN and administering the institute's network and internet.
From November 2005 to April 2007
Student Record management

TRANS BUSINESS MACHINE (TBM) THIKA Nov. 2005 Apr. 2007
Position:Tutor and IT Technician
DUTIES
Network support Management and configuration in the cyber and class
Setup, repair & maintenance of computers 
IT Support and Upgrading.
Programming (visual basic, HTML, JavaScript, CSS)
Application packages i.eoffice suite, email and internet, publishing (adobe page maker7, ms publisher), 
accounting software (QuickBooks)
Student records management

Jan 2015 –Apr. 2016 Mount Kenyatta University - Bachelor of Information and 
Communication Technology (Second Class Upper)
May 2013 Dec. 2014 Inoorero University - Bachelor of Information and 
Communication Technology (Transferred)
May 2004 - April 2005 Kenya School of Professional studies (KSPS) - Diploma in Information Technology (CREDIT)
Jan 2004 - Apr 2004 Kenya School of Professional studies (KSPS) Certificate in Information Technology
Jan 2001 - April 2001 Rubicon Computer College Certificate in Application packages