Official Amani

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I
am a mature team worker and adaptable to all challenging situations. Able to work
under minimal supervision, a team worker while delivering duties and responsibilities
assigned to me in an efficient manner while ensuring quality and achievement of set
targets and kips as set by the organization.

WORK EXPERIENCE
Duration: Aug 2022-March2023
company: Arrows Fiber Wireless –Fidelity
role: network technician
Duties and Responsibilities
 Designing and installing computer networks, connections and cabling
 Troubleshooting system failures and identifying roadblocks in the network
 Fixing problems in LAN infrastructure and testing and configuring software
 Maintaining and repairing hardware including peripheral devices
 Evaluating network performance to improve the network
 Scheduling upgrades and maintenance without interrupting business workflow
 Providing technical direction and giving training to coworkers about network
systems
 Working with vendors to get needed equipment for the networks and systems
Duration: July 2021 -May 2022
company: jumia marketplace company
under praise entertainment
roles: customer care agent
act as online merchant/seller
Duties and Responsibilities
 photographing and writing descriptions of the items they will sell and put
the information online.
 calculating total purchase amounts, taxes, and shipping costs; process payments;
and send orders
 interacting with customers to answer questions or resolve problems
 enhancing the customer experience, executing customer order fulfillment and
maintaining the technology and infrastructure
 Inspecting landing pages, product information, checkout options, and all other
pertinent website-related systems to ensure their visual appeal, accuracy, and
ease of use.
 Ensuring that payment options and promotional tabs are configured correctly
 Inspecting and uploading customers' product reviews.
 Scheduling and communicating intensive site maintenance, as needed.

Duration: July 2020- March 2021
company: kilimall international limited ecommerce
under xanje entertainment
role: customer care agent
act as online merchant/seller
Duties and Responsibilities
 photographing and writing descriptions of the items they will sell and put the
information online.
 calculating total purchase amounts, taxes, and shipping costs; process payments;
and send orders
 interacting with customers to answer questions or resolve problems
 enhancing the customer experience, executing customer order fulfillment and
maintaining the technology and infrastructure
 Inspecting landing pages, product information, checkout options, and all other
pertinent website-related systems to ensure their visual appeal, accuracy, and
ease of use.
 Ensuring that payment options and promotional tabs are configured correctly
 Inspecting and uploading customers' product reviews.
 Scheduling and communicating intensive site maintenance, as needed.
Duration: January 2020 –May 2020
Company: Micato Safaris-America Share

a) Joy-Kid Club
Role: Secretary/clerk
Duties and Responsibilities
● Keeping both financial and kids’ records
● Organizing and distributing messages.
● organizing and maintaining document files
● documenting financial information
● Preparing budgets/payroll
● Act as messenger
Duration: February 2020- April 2020
Company Name: Micato Safaris-America Share
b) Learning Resources Centre
Role: Computer Assistant/Librarian
Duties & Responsibilities
 Assists with daily tasks of the library such as issuing new library cards
 Returns, or oversees and trains volunteers to return, books and materials to stacks.
 managing the library's collection and helping people find specific resources
 shelving books, organizing materials for patrons' use or research needs as
 Responding to customer requests and emergencies as needed.
 provide technical support to customers across a wide range of hardware and software
systems.
 installing new hardware and software, troubleshooting issues, and implementing
repairs and updates to computer systems.

EDUCATIONAL BACKGROUND
Period: Sept 2022-Dec 2022
Institutes: Cisco Networking Academy Talent

∙ Achievement: Pursuing Networking Essentials

Period: mar 2022-july 2022
Institutes: Freecodecamp

● Achievement: pursuing responsive web designing and development

Period:Mid-April 2020-Jan2021
Institutes: Cisco Networking Academy Talent
● Achievement: Pursuing Cybersecurity

Period: Jan 2020 -April 2020
Institute: Micato Safaris-America Share
● Achievement: Computer Packages

Period: 2016-2019
Institute: Kathiani Boys’ High School

● Achievement: Pursued Kenya Certificate Of Secondary Education

Period:2007-2015
Institutes: Siloam Education Centre

●Achievement: Pursued Kenya Certificate Of Primary Education