Mary Mose

Administration: Experienced in handling administrative functions such as handling emails and telephone calls, 
planning meetings and schedules, ensuring operation of office equipment by completing preventive maintenance 
requirements. 
Office Administration: Acquired skills in genera office administration duties such as nteracting with clients, 
ensuring the proper filing of office documents, scheduling appointments as well as providing and managing the 
company diary. 
Front Office Management: Effective in coordnating all internal & outgoing calls, attending to visitors and 
cents directing them to the appropriate office, distributing correspondence to the relevant parties of email and 
filing documents. 
Human Resource: Well conversant with all aspects of Human Resource procedures; ensuring security, integrity 
and confdentiality of office records and documents, filing and updating records, processing documentation and 
preparing reports reating to personne activities. 
Management ability: Able to demonstrate high integrity lead, and motivate staff. 
Organization skills: An organized individual with the ability to juggle many duties and ensuring that the daily 
running of the office goes on smoothly. 
Communications: Efficient in interacting well with clients clearly and concisely, expressing ideas accurately and 
ensuring professional communication is maintained with customers. Preparing responses to simple routine 
correspondences. 
Client Relations: Experienced in interacting with customers as I engage in; following up to ensure appropriate 
actions have been taken and ensuring their needs hence increasing customer satisfaction. 
Time Management: Effective time management abe to work smarter, prioritise my tasks. 
Teamwork:: Can work as a team member and team leader. 
Self-driven: Able to work under minimal supervision. 
ICT/Computer Skills: Proficient in handling the MS office suite, navigating through emails and using the internet. 

Diploma in Business Management - Pass:Kenya Institute of Management; April 2009 to October 2011. 
Diploma in Secretarial Course – Pass: Kenya Institute of Management; July 2006 to October 2008. 
Certificate in Computer Applications LTD(CAL); Mombasa; July 1997 
Certificate in Secretarial Course- Shameem’s College Mombasa; June 1992 to November 1993. 
Kenya Certificate of Secondary Education: Njoro Academy Nakuru; November 1991.