
JOSEPHINE OMONDI
Customer Service / Support
Services offered
Seeking a position in the hospitality related fields. Dedicated to providing a pleasurable and memorable experience with natural poise and a friendly manner. Exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of achievement. Dynamic, Results-Oriented, and Team-Spirited.
To be in a progressive position within a dynamic and challenging organization where I intend to extend as well as to gain knowledge from all those whom I interact with and to use fully my education, professional qualification and work experience abilities.
Experience
- Over 10yearsexperience in hotel industry i.e. managing, supervising and coordination of various departments in the hotel set up.
- Proactive approach towards assessment of situations and recommending strategies/ tactics to enhance productivity.
- Excellent interpersonal skills.
- Ability to work independently as well as being a team player who can provide clarity and direction.
- Adaptable to different work environments (multi-cultural,multi-ethnic, multi- religious, multi-racial)
- Rigorous time management and planning skills.
- I am equipped with ability to coordinate, prioritize, and organize workload, developingspecific goals and plans to meet deadlines and work under pressure with minimal supervision.
Strong leadership skills.
Education
- Certificate in International Cookery - Boma International Hospitality College - October 2023 - December 2023
- Certificate in Pastry and Bakery - Boma International Hospitality College - October 2023 - December 2023
- Certificate in Management - Kenya Instituteof Management (KIM), April 2012- June 2012
- Certificate in Housekeeping and Laundry Operations – Kenya UtaliiCollege, October 2008 – September 2010
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