Services offered
I am dedicated to providing exceptional support to every client. My expertise includes handling customer inquiries, resolving complex issues, and ensuring customer satisfaction. I am skilled in active listening, problem-solving, and communication, which allows me to effectively interact with customers of diverse backgrounds. Throughout my career, I have consistently demonstrated a commitment to excellence and a passion for helping others. I am confident that my skills and experience make me a valuable asset to any customer service team.
Experience
As a seasoned customer service professional with over 4 years of experience, I am dedicated to providing exceptional support to every client. My expertise includes handling customer inquiries, resolving complex issues, and ensuring customer satisfaction. I am skilled in active listening, problem-solving, and communication, which allows me to effectively interact with customers of diverse backgrounds.
Education
Diploma in Dressmaking and Pattern Drafting from Ancilla Vocational Institute between September 2017 and January 2019. Prior to this, I completed a Certificate in Computer Operation from Design IT Lab College between January 2017 and July 2017. I also completed my secondary education at St. Elizabeth Secondary School from 2013 to 2016 and your primary education at Arnesen’s Primary School from 2005 to 2012.
Professionals who compete with Edwin
Professionals in the same Customer Service / Support sector as Edwin Macharia
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called Edwin
Jobs near Nairobi, Nairobi Area
-
Cigna is a global health insurance company that provides services around the world. We help people improve their health and well-being. · Respond to client inquiries in a timely manner. · ...
Nairobi1 month ago
-
To understand and resolve customers' queries on product, service and accounts problems in a courteous and professional way to ensure customers' satisfaction. · ...
Nairobi1 month ago
-
The Customer Service Representative role at Cigna Europe involves handling client communication for designated account relationships and contracts through various channels including email phone calls.This includes responding to clients in a timely manner providing complete accura ...
Nairobi1 month ago
