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Nairobi
Edwin Macharia

Edwin Macharia

Customer Service

Customer Service / Support

Nairobi, Nairobi Area

Social

Services offered

 I am dedicated to providing exceptional support to every client. My expertise includes handling customer inquiries, resolving complex issues, and ensuring customer satisfaction. I am skilled in active listening, problem-solving, and communication, which allows me to effectively interact with customers of diverse backgrounds. Throughout my career, I have consistently demonstrated a commitment to excellence and a passion for helping others. I am confident that my skills and experience make me a valuable asset to any customer service team.

Customer service
Customer support
Approximate rate: KSh 1,500 per hour

Experience

As a seasoned customer service professional with over 4 years of experience, I am dedicated to providing exceptional support to every client. My expertise includes handling customer inquiries, resolving complex issues, and ensuring customer satisfaction. I am skilled in active listening, problem-solving, and communication, which allows me to effectively interact with customers of diverse backgrounds.

Education

Diploma in Dressmaking and Pattern Drafting from Ancilla Vocational Institute between September 2017 and January 2019. Prior to this, I completed a Certificate in Computer Operation from Design IT Lab College between January 2017 and July 2017. I also completed my secondary education at St. Elizabeth Secondary School from 2013 to 2016 and your primary education at Arnesen’s Primary School from 2005 to 2012.

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