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Kasarani
Doris Karimi

Doris Karimi

virtual Assistant/ Admin Assistant

Customer Service / Support

Kasarani, Nairobi Area

Social


Services provided

A well versed Virtual assistant with Over 8 years of experience in Administrative assistant Roles,

 

Approximate rate: KSh2,000 per hour

Experience

  • Answers central telephone system
  • Receives and routes business correspondence to correct departments and staff members.
  • Answers high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Able to Coordinates travel accommodations, agenda, and transportation for staff and out-of-town visitors.
  • Can Schedule and confirm appointments and meetings for senior management team.
  • Able to Resolves customer problems and complaints.
  • Am able to Sort, receive and distribute mail correspondence between departments and personnel.
  • Manages service provider’s account

Education

Currently taking digital marketing classes to boost my carrier,

Did a certificate in customer service where am able now to relate with clients better and improved my customers service and communication skills,

Did my Diploma in Business Administration .

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