Doris Karimi
Customer Service / Support
Services provided
A well versed Virtual assistant with Over 8 years of experience in Administrative assistant Roles,
Experience
- Answers central telephone system
- Receives and routes business correspondence to correct departments and staff members.
- Answers high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Able to Coordinates travel accommodations, agenda, and transportation for staff and out-of-town visitors.
- Can Schedule and confirm appointments and meetings for senior management team.
- Able to Resolves customer problems and complaints.
- Am able to Sort, receive and distribute mail correspondence between departments and personnel.
- Manages service provider’s account
Education
Currently taking digital marketing classes to boost my carrier,
Did a certificate in customer service where am able now to relate with clients better and improved my customers service and communication skills,
Did my Diploma in Business Administration .
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