Sharon Kemunto

Creation of interactive dashboards, reports, and data visualizations using Qlik Sense resulting to user-friendly, and efficient. Supported setting up of remote and hybrid meetings through video conferencing. Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements. Worked with IT team members on systems automation and advancement initiatives. Interacted with new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables. Keeping track of support issues and ensure they are followed up on by the correct teams via support tickets and cross functional meetings. Supported and maintained corporate Active Directory. Interacted with SharePoint development, configuration and support. Effectively communicated data insights and findings to both technical and non-technical audiences. Created reports and dashboards to support users and key users operate efficiently. Prepared new computers and mobile devices according to internal policies on standardized software and security deployments. Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes. Used ticketing systems to manage and process support actions and requests

Bachelor of Computer Science: Computer Science Catholic University of Eastern Africa - Catholic University Of Eastern Africa Second Class Honors Upper Division