
Caroline Maina
Customer Service / Support
About Caroline Maina:
Hello
I have been a VA for two years working with different clients in different niches. I am looking to work with great people. With my impressive communication skills, and strong organizational, and time management skills, I will handle all administrative projects and deliver high-quality work under minimum supervision.
I specialize in
👉Data entry
👉Social media management
👉lead generation
👉Appointment setting
👉Responding to emails and calls
👉Content writing/Transcription
👉Scheduling meetings
Experience
Top-rated Virtual assistant with over 2 year of experience supporting individuals and organizations alike to ensure the smooth running of their jobs; I will assist you with all virtual and administrative skills.
Am reliable, organized, and independent. Always ready for a challenge. If you need an enthusiastic and charismatic go-getter, let's talk.
My customer service is top-notch, and you will enjoy working with me.
My work is based on my commitment to my customers and delivering high-level service.
Am highly motivated and technically savvy with a strong work ethic and excellent communication skills.
I am very proficient in the use of CRM tools such as Hubspot, Intercom, Trello, and Skype.
My work is based on my commitment to my customers and delivering high-level service.
𝐌𝐲 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:
✅ Virtual Assistant
✅ Calendar management
✅ Scheduling appointment
✅ Social Media Management
✅ Email Management and Marketing
✅ Lead generation and general research
✅ Responding to customers' inquiries
✅ E-mail writing and follow-ups
✅ Organizing files, folders, and e-mails
✅ Set up meetings between clients
✅ Communicate and coordinate with suppliers and customers
✅ Process customer questions in emails or chat
✅ Community Management
Education
I am currently enrolled in the Simon page school of marketing doing a marketing short course.
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