LYDIA WANGARI

A business process analyst with over seven years experience in the banking industry. I am all rounded with vast experience in Operations, business development, project management, business process re-engineering, and risk management among others. I have passion in service and making a positive impact in society. I offer solutions to process inefficiencies in organisations and process initiatives geared towards increased customer experience.

Seasoned banker with 7 years’ experience in various departments of the bank. Piloted a Workload Analysis tool that is used to measure the productivity of staff in Operations departments. Expert in business process improvement solutions and process re-engineering initiatives. Experienced in documentation of all bank procedures and carrying out accreditations. Dedicated in good work practices through trainings to ensure that procedures are followed in day-to-day bank operations.  A team player, who is geared towards providing solutions.