Best professionals offering customer experience agent services in Nairobi
Get free quotes from professionals.
Dennis Mushelle
Customer Experience Agent, 3DAnimator, Film Editor
Customer Service / Support
I am a dedicated Customer Experience Agent with a unique blend of skills and a passion for delivering exceptional service. Proficient in the art of 3D ...
Cyndy Okeyo
Customer Service Representative
Customer Service / Support
Result-oriented professional with 5 years’ experience working as a link between consumers and corporations. A Certified Customer Service Officer who t ...
Customer Experience Agent Service in Nairobi, Nairobi Area
Service Description
The customer experience agent service in Nairobi, Nairobi Area provides professional support to clients in managing their customer interactions. This service requires strong communication skills, empathy, and problem-solving abilities.
Professional Requirements
To perform this service, professionals must have a strong understanding of customer service principles, excellent communication skills, and the ability to work in a team environment.
Recommended Accreditations and Certifications
Industry professionals may benefit from obtaining certifications in customer service, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP).
Tips for Choosing the Best Service Provider
When selecting a customer experience agent service provider, consider their experience, reputation, and ability to meet your specific needs.
Questions to Ask Professionals
- What experience do you have in customer experience management?
- Can you provide examples of successful customer experience projects you have managed?
- How do you stay up-to-date with industry trends and best practices in customer experience?
Useful References
For more information on customer experience management, refer to the following resources:
- International Customer Service Institute (ICSI)
- Customer Experience Professionals Association (CEPA)
Average Prices for the Service in Nairobi, Nairobi Area
The average hourly fee for a customer experience agent in Nairobi, Nairobi Area is between 500 and 800 KES. The fee may vary depending on the provider's experience, qualifications, and the scope of the project.
Requesting a Quote
To request a quote for this service, simply describe your project requirements and budget constraints. The service provider will then provide a detailed quote outlining their services, fees, and any additional costs associated with the project.
Fees for Customer Experience Agent freelancers
The average daily fee for experienced freelancers is 1,200 KES.
The fee varies depending on the city in which they are located. For instance, the average daily fee for a customer experience agent in Nairobi is 1,500 KES while in Mombasa is 1,200 KES or in Kisumu is 1,000 KES.
customer experience agent jobs near Nairobi
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Customer Support Agent
2 weeks ago
betPawa NairobiWe are seeking a Customer Support Agent to join our dynamic team. You will play a vital role in ensuring our customers have an exceptional experience with our services. · Ensure all clients' needs are met as they navigate through our product. · Assist customers through all availa ...
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Customer Service Agent(ISP/Telecom)
2 weeks ago
Career Directions Limited (CDL) NairobiThe client is seeking a proactive Customer Service Agent to serve as first point of contact for their internet clients. · Receive and handle customer inquiries via phone WhatsApp email and in person · ...
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Customer Sales
4 weeks ago
Emirates Nairobi, Nairobi CountyCandidate must have airline sales and contact centre experience also in coaching and people development. · ...