Best professionals offering customer service services in Kericho

Customer Service in Kericho

What is Customer Service?

Customer service is a crucial aspect of any business, as it involves providing support and assistance to customers before, during, and after a sale. It is essential to have a well-trained customer service team to ensure that customers feel valued and supported.

Professional Requirements

To become a customer service professional, one needs to have excellent communication and interpersonal skills, both verbal and written. They should be able to handle customer complaints and resolve issues in a professional and timely manner.

Recommended Accreditations and Certifications

While not mandatory, having certifications such as customer service certifications or call center certifications can be beneficial in advancing one's career.

Tips for Choosing the Best Service Provider

When choosing a customer service provider, consider their experience, reputation, and customer satisfaction ratings. Look for providers who offer 24/7 support and have a proven track record of resolving customer complaints efficiently.

Questions to Ask Before Hiring a Customer Service Provider

• What is your experience in providing customer service?
• How do you handle customer complaints?
• What is your customer satisfaction rating?
• Do you offer 24/7 support?

Useful References

For more information on customer service, refer to the following resources:

Customer Service Institute

Customer Service Certification

Average Prices for Customer Service in Kericho

The average daily fee for a customer service professional in Kericho is KES 1,500. However, this can vary depending on the city. For instance, the average daily fee for a customer service professional in Nairobi is KES 2,000, while in Mombasa it is KES 1,200. In Kisumu, the average daily fee is KES 1,800.

How to Request a Quote

To request a quote for customer service, simply submit your requirements and budget to the provider. They will then provide you with a quote based on your needs.

Fees for Customer Service freelancers

The average daily fee for the experienced freelancers is KES 1,500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service in Nairobi is KES 2,000 while in Mombasa is KES 1,200 or in Kisumu is KES 1,800.