Ivy Tuei

My most recent company was a tea industry company called Kisyet Ltd, it's in Kericho, Kenya as a sales person as well as in the production department. My work was to look for customers in general trade, wholesale and distribution. Advise on best ways to work together and retain them. In production, I helped in mixing, packaging, dating and dispatching the tea.

I worked in Glovo just before tea as a real time operations agent. Outbound calls to couriers that were doing deliveries to our customers as well as calls to the companies(food stores and supermarkets) to track late orders. Directing couriers on where take cancelled or wrong orders and calming customers on late deliveries or cancelled ones by the food stores.

I worked for a company called reaQta in Singapore as a business development manager. I would sell AI from b2b to try and incorporate to their already existing company software's. This was mostly outbound calls through gatekeepers or direct to decision makers. We would send emails incase we don't get decision makers or reach out through LinkedIn.

I've worked for a cable vision company, Altice-USA, where we dealt with troubleshooting set top boxes and explain billing to the customers. This was purely inbound calls and maybe emails on billing information.

Undergraduate Bachelors Degree in Applied Communication, majored in Corporate communications. From Multimedia University of Kenya. I got a 2nd Class Upper Division