Underwriting Analyst - Nairobi, Kenya - Liberty Life

Description

ABOUT THE COMPANY

We are an internationally based organisation, with the top remuneration and support structure. Based in Nairobi and with branches in 18 African countries.

JOB SUMMARY

The role holder will be responsible for the effective processing of underwriting documents and verification of client data and assessment of the proposed risks within the set standards.QualificationsBachelor's degree in Insurance, Finance, Economics or other business related discipline Progress towards Diploma in Insurance (ACII or AIIK), (at least 3 papers or equivalent)Experience2 years' experience in the insurance or financial services industryCompetenciesUnderstanding of insurance operations and conceptsKnowledge of insurance productsKnowledge of underwriting processes and proceduresTechnical competence in underwriting insurance risksKnowledge of insurance regulatory requirementsDelivering results and meeting customer expectationsFollowing instructions and proceduresCoping with pressures and setbacksRelating and networkingAnalysingWorking with peopleApplying expertise and technologyLearning and researchingPresenting and communicating informationAdhering to principles and valuesAchieving personal work goals and objectives

RESPONSIBILITIES

Assess the proposed risk within set standards to accurately determine the risk the business is takingPolicy generation and motor certificate issuancePreparation of policy documentsPolicy endorsementsPolicy reconciliationPolicy renewalPolicy debitingPolicy cancellationsIssuance of cover notesIssuance of quotationsKeep detailed and accurate records of policies underwritten and decisions madeMaintain high standards of customer service by responding to client's enquiries (walk-in clients, telephone and emails) and efficiently address their issuesAssist clients in identifying our products (policies) that suit their needs in line with insurance principles.Liaise with intermediaries and direct clients on issues in relation to their policies to provide correct information to the clientApply the credit control policy and ensure that debit/ credit notes raised are raised in the correct month to facilitate collectionEnsure proper filing of client information both manual and electronic for easy retrieval of documentation when requiredEmbrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts.Record customer complaints with customer complaints champion in the department and offer solutions where necessary.

REQUIRED SKILLS

Risk analysis, Handling claims, Fraud risk assessment and management, Underwriting business, Documentation and record keeping

REQUIRED EDUCATION

Bachelor's degree