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Field Engineer
6 days ago
West Indian Ocean Cable Company WIOCC Mombasa, Kenya Full timeReporting Line: Field Team Leader · Job Objective · Provide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment. · Key Duties & Responsibilities: · 1st Level 24/7 field support, escalation / on-call · Proactive monitoring o ...
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Maintenance Superintendent
2 days ago
WTS Energy Mombasa, Kenya Full timeJob Description · Maintenance Superintendent/Engineer · We are seeking to recruit a Maintenance Superintendent with a minimum of 5 years of experience in manufacturing production plant. Previous experience in a vegetable oil extraction plant is an added advantage. The Ideal candi ...
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Biomedical Technologist
4 days ago
County Government of Mombasa Mombasa, Kenya Full timeABOUT THE COMPANY · Mombasa has a long history the traces can be found from the writings of the 16th century. Many traders did attempt to enforce their governance on the town due to its advantageously central location, where Arab influence is felt prominently till date. · JOB SUM ...
Field Engineer - Mombasa, Kenya - West Indian Ocean Cable Company ( WIOCC)
Description
JOB SUMMARY
Minimum Qualifications:Bachelor's degree (or equivalent work experience) in a technical fieldTechnical certifications CCNA or JNCIA (desirable) or equivalentIntegration of OTN/DWDM education, certifications, practical experience and technical competenciesQualifications in Sales will be an added advantage
RESPONSIBILITIES
1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaintain records, inventory and sparesReceive equipment, bench test, storage and RMA return handlingIncident and problem resolution as directed by NOC / TACProvide Service Desk / NOC / NMC cover during an Emergency / Disaster Recovery eventAssist Service Manager as directedAssist with technical shareholder support / shareholder consultancy and sales supportAssist with network equipment vendor managementAssist with network quality and performance managementAssist with creation of ad hoc reports as neededAssist other departments and lead and report on projects as requested by the Programme ManagerAdhere to all company policies and proceduresProvide both pre-sales and post-sales support to the clients for good client management and retentionMake technical presentations and demonstrations to the WIOCC clientsProvide training and product support for the technical teamsImplementation of agreed sales strategies in the market of Kenya
REQUIRED SKILLS
Business performance monitoring, Business development, Leadership skills, Engineering
REQUIRED EDUCATION
Bachelor's degree