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Mascor (John Deere): Senior Technician C&F at - Nairobi, Kenya - Starke Ayres
Description
Mascor is a Company consisting of franchised Automotive, agricultural mechanisation, construction, forestry, and fuel.With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship.
Mascor is currently looking for a Senior-level Technician (mechanic) to perform maintenance, assemble relevant components and perform repairs on all construction and forestry equipment ensuring excellent service levels, high levels of diagnostics and technical skills.
RESPONSIBILITIES:
Quality of work
Knowledge of work & systems including diagnostics.
Ordering correct parts first time round to complete job
Loading and closing of quality DTAC's 100%
Comebacks less than 3% of own total labour sales
Productivity at 100% and efficiency 85%
Charge to total percentage = 85%
Carry out all DLM's and courses assigned timeously.
Adhere to company SOP's.
Comply with Company minimum tool requirements.
Efficient time management re travelling etc.
Administrative duties
Completion of job cards within 24 hours
Accurate completion of daily reports and technician diary.
Customer service
Ensure customer satisfaction is at 100% and all queries are attended to timeously.
Ensure proper communication regarding jobs in progress
REQUIREMENTS:
Qualifications:
Min:
Grade 12 & Job-related Trade certificate
Experience:
Must be able to work on complex C&F machinery and equipment.
KEY COMPETENCIES
Able to operate under pressure.
Attention to detail.
Good communication skills
Excellent practical skills
Problem-solving abilities.
Willing to work in a team.
Basic supervisory skills,
Computer literacy,
Time management skills
Training abilities
