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    Kenya I Somali Content Moderator - Nairobi, Kenya - Majorel Kenya Limited

    Majorel Kenya Limited
    Majorel Kenya Limited Nairobi, Kenya

    Found in: beBee S2 KE - 3 days ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    Majorel supports clients all over the world to successfully shape their customer relationships. More than 79,000 employees in 41 countries over 127+ sites design and implement customized solutions for this purpose (For updated numbers refer Majorel website ).

    We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today's rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship, adaptability, and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and it's the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too.

    JOB SUMMARY

    RESPONSIBILITIES Review & moderate content, from the Sub Saharan African region potentially not aligning with client's policies and guidelines. Evaluate and decide on content going against our client's community standards. Commit to deliver a high standard of accuracy and quality at all time.REQUIREMENTS Somali - Fluent Reading and Listening of Somali Language is critical for content moderation work Excellent English language skills B2 English. High awareness of the cultural and political situation, noteworthy social issues, and popular trends in the market/region you will be supporting. 5 working days (Open to rotating shift). A desire to work in a team-based, fast-paced, international environment where you'll need to embrace different cultures, nationalities, and languages. Working shifts - 24/7 (Both night and Day).

    RESPONSIBILITIES

    We are Looking for Somali speaking Social Media Expert who will ensure that all content on the client platforms is aligned with the respective community standards. Previous experience in shared services, Business Process Outsourcing environment, or comparable service management environment is desirable.RESPONSIBILITIES * Review & moderate content, from the Sub-Saharan African region potentially not aligning with client\'92s policies and guidelines. * Evaluate and decide on content going against our client's community standards. * Commit to deliver a high standard of accuracy and quality at all times.REQUIREMENTS * Somali - Fluent - Reading\'a0and Listening of Somali Language is critical for content moderation work. * Excellent English language skills B2 English. * High awareness of the cultural and political situation, noteworthy social issues, and popular trends in the market/region you will be supporting. * 5 working days (Open to rotating shift). * A desire to work in a team-based, fast-paced, international environment where you'll need to embrace different cultures, nationalities, and languages. * Working shifts - 24/7 (Both night and Day).

    REQUIRED SKILLS

    Written communication, Digital content development and editing (social media, blogs, etc.), Customer relations

    REQUIRED EDUCATION

    Diploma, Associate's degree

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