Zipporah Ondari

As a thorough and result driven professional seeking to grow in my career, I am writing to apply for the position referenced above. I believe that the experience I have, my passion for making successful and result driven professionals out of the work force as a human resource professional and my ability to engage with personnel from all levels of management present me as the most suitable candidate for this position. 

Some of the roles I have handled as a Human Resource Manager/Administration engagements include; Dealing with redundancies, gross misconduct and leave issues, Assisting in the short listing of suitable candidates from applications, Developing & improving existing HR procedures and processes, Making sure that any promotions, transfers and pay rises take effect as planned, Assisting in the set up and maintenance of client & candidate databases, Providing employment references for past employees. Organising and arranging interviews for candidates, Writing the terms of employment & contracts for new employees and conducting interview with job applicants, asking relevant questions and doing employee payroll. 

I am a Strategic problem-solver who drives operational initiatives to realize bottom-line results and enhance employee engagement in the pursuit of organizational objectives. Additionally, I have the ability to handle complex assignments effectively and possess the confidence to work as part of a team or independently. My knowledge of solid HR practices and employment law will be a solid asset to your company. This position saw me successfully; design new HR policies, employee benefits and other regulations and conduct training of employees on safety and health and ensuring the laid out procedures are followed efficiently.

My nature is compassionate, responsible, and reliable and solution oriented. I strongly believe that all the problems can be properly worked out. Time management, decision making, assessment and research skills add a whole new value to my people skills. I believe that I could make a significant contribution to the organization and would very much like to be part of the team. I look forward to hearing from you soon.

WORK HISTORY

Human Resource and Administration Manager

Highland Creamers and Foods Ltd; September 2018 – To date

Duties and Responsibilities

• Ensure policies, procedures and HR programs are consistently administered, aligned with organizational goals and are in compliance with professional standards.
• Plan, manage and coordinate all human resources initiatives; recruitment, compensation, benefits, training and employee relations of an organization.
• Advice and coach managers on HR policies and programs including employee relations issues.
• Manage daily departmental operations, business planning and budget development of HR programs.
• Oversee the organization’s operations and day to day planning of activities or work
• Payroll management
• Daily overseeing of work operations.
• Organizing meetings and minute taking.

Key Achievements

• Has Initiated revision of outdated employee handbook with new HR policies, employee benefits and other regulations 
• Has re-invented and implemented new recruitment, staffing, and workforce development programs to meet advancements in product operations, technology, and management. 
• Has initiated successful workforce planning, job realignment, employee involvement, and promoted teamwork among employees

Human Resource Officer

Vinbel International Limited Construction Company; April 2013 – December 2016

Duties and Responsibilities

• Dealing with redundancies, gross misconduct and leave issues.
• Assisting in the short listing of suitable candidates from applications. 
• Developing & improving existing HR procedures and processes. 
• Making sure that any promotions, transfers and pay rises take effect as planned. 
• Assisting in the set up and maintenance of client & candidate databases.
• Conducting inductions for new employees.
• Providing employment references for past employees.Organising and arranging interviews for candidates. 
• Writing the terms of employment & contracts for new employees. 
• Conducting interview with job applicants, asking relevant questions. 

Key Achievements

• Designed new HR policies, employee benefits and other regulations 
• Conducted training of employees on safety and health and ensuring the laid out procedures are followed efficiently.

Administrator 

Omari Motors Garage limited; January 2012 to March 2013

Duties and Responsibilities

• Recording the garage expenses and purchased vehicle spare parts 
• Delivered exceptional customer care performance by meeting customer needs through informing them about the benefits of the institution
• Owned and managed personal product and channel sales targets to contribute towards the direct sales  objective and targets. 
• Executed strategic sales campaigns and managed an individual lead generation process and ensuring that the products are explained to customers.
• Kept proper custody of records/documents for later reference. 
• Accounting and petty cash management

Merchandiser

Bidco Oil Refineries Limited Company; July to November 2011

Duties and Responsibilities

• Ensuring all bidco products are arranged well in their designated areas in the supermarket
• Promoting bidco products to customers

EDUCATION

• Masters of Science in Human Resource Management- Jomo Kenyatta University of Agriculture and Technology; January 2015 - November 2022 
• Bachelors in Human Resource Management- Jomo Kenyatta University of Agriculture and Technology; September 2011-May 2014
• Diploma in Human Resource Management- University of Nairobi; May 2010-June 2011
• Certificate in Human Resource Management- University of Nairobi; February to April 2010 
• Kenya Certificate of Secondary Education- Karibuni Girls High School; March 2006-November 2009

KEY SKILLS AND COMPETENCIES ACQUIRED

• Personnel Management: Proficient and knowledgeable in managing employees through ensuring they comply to the policies of the company, carrying out their work effectively and ensuring new employees are well acquainted with the culture of the new work environment.
• Human Resource Reporting: Acquired skills on filing and updating employee records, payroll management and processing documentation and preparing reports relating to personnel activities
• Conflict management and problem solving: Capacity to solve cropping problems and grievances affecting employees in order to foster a positive working environment. 
• Administrative Skills: Experienced in handling administrative work, I was able to successfully; Demonstrated high level of confidentiality when handling confidential files and coordinating the flow of information to various departmental units, maintenance of the organizations’ inventory and report writing.
• Recruitment and Selection: Highly skilled in the recruitment, interviewing and drafting of the job description, preparing Selection Report for candidates to coordinate induction of successful candidates & communication to unsuccessful candidates.
• Communication- Ability to relate well with everyone in a confident and professional manner ensuring that I appeal to what moves client and capable of good interaction with clients, distributors and my supervisors.
• ICT Competence- Proficient in using the MS suite, the email and the internet, QuickBooks, web design, Corel draw and computer networking.