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Nairobi
Winnie Ogwambo

Winnie Ogwambo

Customer Services Representative

Customer Service / Support

Nairobi, Nairobi Area

Social

Services offered

I am a highly motivated individual with integrity and commitment to my any role I play in a work environment.

 

I have enough skills and experience to propel my organisation/company to greater heights.

 

I have achieved alot as a customer services expert and I am a great asset in the field of Customer Service.

 

I have a more than 7 year record dealing with customers and their needs.

 

With all these, I believe I am well suited for this role.

Front desk assistant
Customer service expert
Customer services representative
Store manager
Approximate rate: KSh 500 per hour

Experience

I have experience working in a tour firm as a front desk assistant, my main roles were to handle all customer queries, take them through the companies itineraries and handout brochures to them.

I have also worked as a customer services and sales assistant at a retail brand with outlets in all major malls in Kenya and East Africa.

I have also worked as a Store Manager of the retail brand.

I have great experience with customers and services offered to them.

Education

I have a diploma in tourism management acquired at Mombasa Polytechnic University college.

I have training in Computer systems and applications and finally I have attended different workshops on short trainings to do with customer services and experience.

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