Stacey Doris

Customer service provider
CCI Kenya/Jun 2022 - Present
I am a trained  SDR with Health IQ Medicare at CCI Kenya. I managed to generate sales and also create awareness of the campaign to potential clients. I am equipped with customer care knowledge and skills.

Planning Intern| January 2020-March 2020
Kenya Civil Aviation Authority
Key Contributions:
Developed client and stakeholder relationships to optimize sales goals and achieving monthly targets.
Coordinated promotions and activations for brand visibility.
Created, planned and delivered presentations on company products. 
Tracked sales in the company’s CRM and updating clients’ information.
Supported research and analysis into market data and sales data to build plans to justify investment plans and decisions.
Handled digital marketing department; content creation, digital calendar and understanding the digital analytics and promotion of the brand pages.
Contributing to the strategic leadership goals and result oriented business growth for KCAA in different regional markets.

Young Nation intern| April 2014-May 2014.
Nation Media Group
Key Contributions:
Writing articles for young nation magazine.
Editing articles for publishing

Brand Ambassador | Feb 2019 – April 2019.
Nestle (Springboard Marketing Agency).
Key Contributions:
In charge of sales and promotion of the Nescafe coffee in various malls and campuses.
Facilitated in brand awareness through personal selling and marketing.
Promoting the brand in the annual Kenya Association of Manufacturers events.

Brand Ambassador | Aug 2017 – Nov 2018.
Infinix Mobile Kenya.
Key Contributions:
Collaborated with sales & marketing executives to conceptualize marketing campaigns.
Organizing events in Universities and colleges across the country to promote the brand.
Managed digital marketing through social media and personal selling.

Brand Ambassador | Aug 2016 – Aug 2017.
Proctor & Gamble (Sajeki Marketing Agency).
Key Contributions:
Managed the company’s product line including: Always, Ariel, Downy and Pampers brands.
Increasing sales through promotional campaigns; awarded by being among the top 3 best performing brand ambassadors.
Creating brand awareness to potential clients and educating customers on products’ utility.
Data collection and tracking of customer feedback; this led to the redesigning of the regular Always Sanitary pad to having a cotton layer.
 

Jomo Kenyatta University of Agriculture and Technology| Sep 2017- Nov 2021
Bachelor of Science in Strategic Management (2nd Class Upper Division)

Udemy | June 2021.
Digital Marketing Masterclass.

St. Clare Girls Secondary School| 2013-2016
Kenya Certificate of Secondary Education (Grade: B-).