Winfred Gatobu

Upcoming Health Records and Information Technology professional, with experience in Health
Records Management. Exposed to both the public and private health systems, with demonstrated
excellent work ethic. Fast learner, adaptable to changing environments, and committed to
excellence. Open to diverse fields in the profession.

Equityafia Medical Centre, August 2019 to Date
Position, Receptionist/Assistant Administrator
Roles and Responsibilities

• Serving patients by greeting and helping them, scheduling appointments, and maintaining
records and accounts.
• Welcoming patients and visitors in person or on the telephone, and answering or referring
inquiries.
• Optimizing patients’ satisfaction, provider time, and treatment room utilization by
scheduling appointments in person or by telephone.
• Keeping patient appointments on schedule by notifying provider of patient’s arrival,
reviewing service delivery compared to schedule, and reminding providers of service
delays.

• Comforting patients by anticipating patients’ anxieties, answering patients’ questions, and
maintaining the reception area.
• Ensuring availability of treatment information by filing and retrieving patient records.
• Maintaining patient accounts by obtaining, recording, and updating personal and financial
information.
• Obtaining revenue by recording and updating financial information, recording and
collecting patient charges, controlling credit extended to patients, and filing, collecting, and
expediting third-party claims.
• Helping patients in distress by responding to emergencies.
• Protecting patients’ rights by maintaining confidentiality of medical, personal, and financial
information.
• Maintaining operations by following policies and procedures, reporting needed changes.
• Contributing to team effort by accomplishing related results as needed.
The Nairobi hospital, September to October 2018
Position, Medical Records Officer Intern
Roles and Responsibilities
• Filing and retrieval of patient’s records
• Updating of in-patient data
• Interacting with the cancer registry

Mbagathi District Hospital, April to July 2017
Position, Health Records Officer Intern
Roles and Responsibilities
• Collection, compilation, tabulation and analysis of Comprehensive Care Centre patient data
• Consultant clinic management (preparation and re-scheduling of patients)
• Coding, indexing and compilation of administrative statistics
• Compiling of hospital workload and vital health and administrative statistics

Nakuru General Provincial Hospital, January to March 2016
Position, Health Records Technician Intern

Roles and Responsibilities
• Reception and registration of regular and specialized clinic cases
• Filing and retrieval of case records (coded and well indexed records)
• Compilation and analysis of maternal health and family planning records
• Updating the DHIS2 database

Mbagathi District Hospital, April to July 2015 Position,
Health Records Technician Intern
Roles and Responsibilities
• Comprehensive Care Centre data management
• Registration of births and deaths
• Registration of patients and data management in eye clinic
• Registration of patients and data management in laboratory
• Inpatient data management and compilation of administrative statistics
• Maintaining confidentiality and security of medical records

June 2018 to July 2018 July Centre For Training and Development

September 2016 to June 2018 Kenya Medical Training
College Murang’a Campus

Diploma in Health Records and
Information (upgrading)

September 2014 to July 2016 Kenya Medical Training
College Chwele Campus

Certificate in Health Records
and Information

January 2014 to March 2014 Kiwan Computer College Certificate, Computer

Packages

January 2010 to November
2013

Kitengela Girls High School

Kenya Certificate of
Secondary Education (KCSE)