Ruth Onyango

Am Ruth Onyango, i work as IT Assistant at Best western Plus Meridian Hotel since 2019. 

January 2018- May 2018

Worked as Administrative Assistant /IT Support (Part-Time)

BellieRoaster Management Solutions

May 2016 – December 2016

Worked as ICT Assistant Teacher

Thika Road Christian School

August 2018 to December 2018

Worked as IT Trainee

Best Western Plus Meridian Hotel

Duties and Responsibilities

• Firewall configuration and usage (Sophos and Sophos)
• Hardware, pcs, servers, printers, switches diagnosis and repair,
•  Installation of hotel systems software’s; Fidelio, micros, sun and opera, payroll and HR master
• Pbx maintenance and generating daily daily reports.
• Opening and maintaining Safes and onity door locks
• Providing audio visual support in all conference halls in the hotel.
• Interface management (BWPL, Wi-Fi and lock)
• End user support in regards to IT related issues.
• Performing monthly email backups.
• Planning and scheduling preventive maintenance of all IT items.

January 2019 to Date

Worked as IT Assistant

Best Western Plus Meridian Hotel

Duties and ResponsibilitiesFirewall configuration and usage (Sophos, zentyal,Cacti and Zabbix)

• Cctv installation and monitoring
• Hardware, pcs, servers, printers, switches diagnosis and repair,
•  Installation of hotel systems software’s; Fidelio, Micros POS, Sun and Opera, Payroll and HR master
• pbx configuration and generating daily reports.
• Safes and onity door locks
• Opera server management
• Onity server management
• Providing audio visual support in all conference halls in the hotel.
• Interface management (BWPL, Wi-Fi and lock)
• System audit
• User configurations and rights allocations 
• Integration of HRMS system 
• Migrating payroll data to the new HRMS server.
• Training staff on how to use the new HRMS system
• End user support in regards to IT related issues.
• Performing monthly email backups.
• Planning and scheduling preventive maintenance of all IT items.
• Scheduling routine system upgrades and security checks.
• Supervising IT staff
• Attending to all ICT duties when IT Manager is not around
• Seeting and configuring wifi access points(Unifi Controller) 
• Attending QMS Audit as an IT Auditee

Issuance of all IT assets to new joiners staffand their maintenance

2016- to Date: St. Paul’s University 

                     Certificate in Business Information Technology

                      Diploma in Business Information Technology

                      Bachelor in Business Information Technology (ongoing)