

Rose Ellah Nyawira
Customer Service / Support
About Rose Ellah Nyawira:
I am an organized, level-headed, reliable, detail-oriented, fast-learning, and dedicated Law grandaunt and a holder of a Diploma in Customer Service with extensive experience in, Client Service Management, Business Development, Financial Advisory, Investment Product Development, and Business Management. I am also a passionate about entrepreneurship and I have been participated in several innovation challenges and a judge, mentor and trainer.
Experience
Over the years, I have mastered skills in Client Service Management, creating Client Service Manuals, Client Journeys, Client Experiences, Business Development, Product Development, Market Research and Analysis, creating Business Processes, Designing Go-To-Market Strategies, Investment analysis, translating Customer Needs to create Products, Sales Force enablement through product training, and Conflict Resolution and knowledge in working with CX systems and CRM.
Education
Alison Learning
Diploma in Customer Service – 2023
Coursera
Certificate Business Analysis & Process Management -2023
Corporate Finance Institute
Certificate in Financial Analysis and Modeling -2022
Future Females Business School
Certificate in Business Management- 2021
Mount Kenya University
Bachelor’s Degree in Law- 2016
The Kenya High School
Kenya Certificate of Secondary Education (KCSE) -2006
Professionals in the same Customer Service / Support sector as Rose Ellah Nyawira
Professionals from different sectors near Westlands, Nairobi Area
Other users who are called Rose
Jobs near Westlands, Nairobi Area
-
Credit Risk Manager
3 days ago
Employd Staffing Solutions Ltd NairobiCompany Overview: · Employd Staffing Solutions Ltd is a leading provider of staffing solutions for the financial services industry. We are committed to delivering high-quality candidates to our clients and providing exceptional service to our clients and candidates alike. · Salar ...
-
Inbound Sales Specialist
1 week ago
Smart Sales NairobiSmart Sales is seeking a highly skilled Inbound Sales Specialist to join our team. The ideal candidate will be responsible for handling sales inquiries generated through social media platforms and the company's website. · Job Summary: · This role involves managing the inbound sal ...
-
Financial Services Specialist
3 days ago
Employd Staffing Solutions Ltd Nairobi**Job Description:** · We are seeking a highly skilled and experienced Financial Services Specialist to join our team at Employd Staffing Solutions Ltd. The ideal candidate will have a strong background in credit risk management, business development, and financial services. · Ke ...