About rebecca karuma:
I have 8+ years of experience as a customer Service Associate in different industries and 2+ years of experience as a Data Analyst.
My most recent work obligations included serving as a Customer Satisfaction Associate and a Junior Data Analyst at Social Discovery Ventures.
I am passionate about Customer Satisfaction and Retention. Since 2016, I have extensively evolved in my career gaining strategic, tactical and business operations knowledge. During this time, I have provided crucial insights into businesses and become an expert at almost everything I have handled. My priorities have involved promoting creativity and innovation, fostering communication and collaboration amongst stakeholders so as to meet business objectives.
I earned a Bachelor of Business in Information Technology (BBIT) from Mount Kenya University and I am a Certified Scrum Master. My professional development also led to the completion of a couple of essential training programs.
Experience
8+ Years as a Customer Satisfaction Associate
2+ Years as a Data Analyst
Education
Bachelor's Degree (BBIT)
Professionals in the same Customer Service / Support sector as rebecca karuma
Professionals from different sectors near Mbagathi, Nairobi Area
Other users who are called rebecca
Jobs near Mbagathi, Nairobi Area
-
Team Coordinator, Public Affairs and Communications at
Found in: beBee S2 KE - 2 days ago
Stratostaff Nairobi, Kenya Full timeAt Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. · Profile Introduction · Our client one of the INGO seeks to bring on board a Team coordinator who wi ...
-
Counselling Psychologist
Found in: beBee S2 KE - 3 days ago
HIAS Refugee Trust of Kenya Nairobi, Kenya Full timeABOUT THE COMPANY · HIAS Africa delivers holistic protection to refugees and other forced migrants at heightened risk in Africa, through direct assistance, capacity building and advocacy in partnership with governments, other entities and beneficiaries. · JOB SUMMARY · HIAS is lo ...
-
Senior Finance Assistant
Found in: beBee S2 KE - 4 days ago
United Nations High Commissioner for Refugees Nairobi, Kenya· Job Description · Description · –> · All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Reg ...