Rebecca Kimani

Solutions-driven Software Product Manager with a passion for turning ideas into reality. Expert in user-oriented problem-solving, drawing roadmaps for cross-team collaboration, and product design. Adept at delivering innovative software solutions, meeting customer needs, and ensuring timely, high-quality product delivery. Proficient in agile methodologies and committed to customer satisfaction and business success through continuous improvement.  

Product Owner, Full-Time 01/2023-Present 

• Conducted compelling product demonstrations to corporate clients, showcasing key features and benefits effectively. 
• Tailored presentations to address specific client needs and pain points. 
• Delivered persuasive pitches that drive client engagement and result in increased product adoption. 
• Effectively prepared meeting reports that address customer needs, appropriate solutions, and follow up with clients through well-crafted email communication. 
• Projects owned: KYC and KYB Process for Remote User Onboarding, Leja V2 portal, Leja MSMEs mobile loans, Lipa with Leja, Salary Advance Loan Product

Software Project Manager, 04/2022-12/2022 

Projects supervised : Fortune eCash app, Fortune USSD platform, Fortune mobile loans product, Leja Business app 

● Worked closely with the customer experience team to conduct user research, identify customer problems, analyze findings and document user research reports. 

● Prepared project documentation, including project plans, schedules, and progress reports. 

● Utilized project management tools like ClickUp, Jira, and Kanban for efficient backlog management and task tracking. 

● Monitored project timelines, identified bottlenecks, and proposed solutions to ensure timely project delivery. 

● Assisted in budget tracking, expense management, and financial reporting for projects. 

● Developed full-scale project plans and associated communication documents with internal and external stakeholders. 

● Setting and continually managing cross-functional project expectations with team members and other stakeholders in appropriate communications channels. 

● Utilized agile project management methodology using weekly sprints to define, schedule and track tasks to improve team performance. 

● Scheduling and facilitating scrum events, meetings, and decision-making processes.

● Planning and organizing reviews and product/system testing. 

● Improved company’s communication with partners by taking the role of being the major point of contact during weekly status reporting syncs. 

● Working closely with the marketing, product managers and product design teams to review digital content for social channels uptake. 

Web Software engineer, Full-Time 11/2021- 12/2022 

● Led the team as a junior project manager in managing scrums, sprints and tasks tracking. 

● Collaborated with cross-functional teams to design, develop, and implement user-friendly and responsive web applications using React.js, Redux, JavaScript, HTML5, and SCSS. 

● Utilized Postgres for database management, ensuring efficient data storage and retrieval. 

● Worked closely with the design team to translate UI/UX wireframes into visually appealing and interactive web interfaces. 

● Implemented and maintained front end code quality standards and best practices. 

● Conducted thorough testing and debugging to ensure optimal functionality and performance across multiple browsers and devices. 

● Actively participated in Agile/Scrum development processes, including daily stand-ups, sprint planning, and retrospectives. 

● Use version control (Git/GitHub) to manage and track code changes. 

● Collaborate with backend developers to integrate front end interfaces with server-side functionality. 

● Assisted in business requirements collection and documentation. ● Assisted in communication with company clients. 

● Conducted unit testing and debugging to identify and resolve issues promptly. 

● Assisted in product Quality Assurance at the company. 

 D. Horizon Hub 

Technical Support Engineer - 

05/2020-10/2021

● Customer Support: Address and resolve customer queries promptly, guide them through troubleshooting steps, and ensure customer satisfaction. 

● IT Hardware & Software Maintenance: Keep hardware and software up to date with regular updates and perform maintenance as needed. 

● Company Portals Maintenance: Manage and secure company portals, collaborate with the development team to enhance features. 

● Member Portal Assistance & Training: Help users navigate and use member portals effectively, conduct training sessions. 

● Frontline Support: Be the first point of contact for customer issues, escalate complex problems, and track ticket resolution. 

● Web Development: Develop websites and portals using JavaScript, PHP, React.JS, CSS5, Tailwind CSS, and SCSS. 

● Users Database Maintenance: Manage and secure the users' database, perform regular backups, and optimize queries. 

1. Nanodegree, Product management June 2023 - UDACITY 

Skills 

● Role of a Product Manager 

● Problem Identification 

● Vision and Strategy 

● Product Design 

● Product Development 

● Product Launch 

2. Certificate, Computer Software Engineering July 2022- Feb 2023 

MORINGA SCHOOL 

Skills gained

● Building web applications with React Js and Ruby on rails 

frameworks. 

● Working with Restful APIs and integrating the services on frontend. 

● Familiarity with relational databases i.e Postgres, SQLite. 

● using Version Control with Git and GitHub 

● Building websites using HTML, CSS and Bootstrap, JavaScript and 

Ruby on Rails. 

Projects Participated in 

1. Epitome Beauty Parlour 

2. ABC Learning Management system 

3. Utamu delicacies 

2. Bachelor of Science, Applied Physics and Computer Science Sep 2015- October 2019 

MULTIMEDIA UNIVERSITY OF KENYA, NAIROBI, KENYA 

Degree Certificate - Second class honors upper division 

3. Relevant training 

• Cloud Computing Certification – Learning Quest Google IT support Program 
• Responsive Web Design Certification – Free Code Camp 
• Project Management - Coursera Google program