Philgona Sande

Radiance Academy- Nakuru

Assistant School Administrator  |01/2019 – 11/2021

Duties & Responsibilities

• Set a positive atmosphere for the staff and visitors 
• Attended to visitors by welcoming, acknowledging and greeting them in a well and pleasant manner
• Provided excellent customer service by answering and directing all incoming calls in a professional and courteous manner
• Provided Administrative Duties to the Director that included: Memos, Letters, emailing, updating fees structure and office stationery budget
• Managed digital and hard-copy filing systems
• Took the parents through on information about the school and also took them round the school
• Registered pupils on the NEMIS system
• Registered K.C.P.E candidates Online
• Posted new pupils in the school system every new term
• Attended to Banking Matters as the known agent of the School’s bank Accounts and sent the messenger to deposit school fees cheques and directors correspondences
• Emailed and sent bulk SMS to parents in regards to school fees
• Attended to  parents on school fees matters
• Booked Appointments for parents with the head teacher
• Answered phone calls, made calls and screened them to the staff or concerned person as required
• Managed the Directors’ Office by ensuring high standards of office organization and cleanliness
• Maintained an adequate inventory of office supplies
• Handled queries and complaints via phone, email and general correspondence
• Kept & updated records of the office expenses and cost
• Typed & printed School exams, journals, minutes, reports & memos
• Received and sorted daily mails
• Coordinated front-desk activities
• Updated calendars and scheduled meetings
• Ordered front office supplies and kept inventory records
• Provided basic and accurate information in person and via email or phone
• Dealt with emergencies within the institution in a timely and effective manner
• Ensured reception area is tidy and presentable with all necessary stationary and materials (e.g. pens, forms and brochures)
• Posted new staff in the payroll every new term/month
• Generated daily and weekly attendance reports for all employees
• Managed the institution social media

Bartmore High School

Assistant High School Administrator |01/2017 - 12/2018

Duties & Responsibilities

• Prepared timely reports of the institution and submitted them to the school Director
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
• Developed and maintained courteous and effective working relationships.
• Developed team communications and information for meetings.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Received visitors and directed them to the relevant offices/personnel
• Typed and printed:-Exams, school magazines, newsletters, minutes, memos and reports
• Received and updated school records:-Fees records, School expenditure
• Managed the Institution petty cash
• Inspected the institution facilities regularly and enforced strict compliance with health and safety standards
• Made timely requisitions to ensure all the institution materials required were  availed on time
• Coordinated between the management and the workers
• Prepared and reconciled the students fees balances
• Registered K.C.S.E candidates Online
• Received and sorted daily mails
• Updated calendars and scheduled meetings
• Filed important document for the Institution
• Registered students online (NEMIS) system
• Ensured proper use of the school properties (e.g. printers, computers)

The Kenya Institute of Management

11/2019

Diploma in Human Resource Management

Sigalagala National Polytechnic

12/2016

Diploma in Journalism & Mass Communication

Senior Chief Koinange

11/2013

Kenya Certificate of Secondary Education

Amani Primary School

11/2009

Kenya Certificate of Primary Education