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PAULINE MPAKA

PAULINE MPAKA

IT SPECIALIST

Customer Service / Support

Nairobi, Nairobi Area

Social

About PAULINE MPAKA:

A versatile self driven,results oriented and hardworking IT professional with practical hands on approach with added experience in Customer service.Able to collect,analyze,digest facts,grasps Technical issues,problem solver,able to manage and complete projects and assignments to the highest standards.a dynamic professional who believes in change and that the world is a small global village with new inventions.

Experience

2005: Industrial attachment at Nairobi water and sewerage company.

2006: worked as a Filing clerk at an NGO called Handicap International.

2009 to 2011: worked as a data entry clerk for VSF Belgium in Lodwar.

2014 to 2017: worked in the IT department at Lifecare Hospital in Bungoma.

2018 to 2019: worked as a Customer care representative for a gaming company called Gametech Kenya Limited.

2022 to date: working as a customer care agent at Oriflame East Africa.

Education

2003 to 2005: Diploma in Information Technology at Kenya School of Government -Embu.

2011:IT refresher course

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