beBee background
Professionals
>
Thika
Josyline Thuku

Josyline Thuku

Customer Service Professional/ Content Writer

Customer Service / Support

Thika, Nairobi Area

Social

Services offered

I am an adaptable, prompt, self-driven, and detail-oriented customer service professional looking to explore opportunities that will allow me to utilize my academic and training experience and also see me grow in my career. 

Content writer
Customer service professional
Procurement officer
Transcriptionist
Approximate rate: KSh 500 per hour

Experience

  • Procurement officer at Del Monte Kenya Limited(September-December 2018) 

Duties entailed: purchase order reception, export documentation, inventory stock management, accurate record keeping, and supplier sourcing and evaluation.

  • Customer Service Personnel at Nyaki Commercial Consultants(Septemenr 2019-January 2022)

Duties entailed: Anticipating customer needs, ensuring maximum customer satisfaction, politely responding to customer queries and complaints, proper maintenance of files and records, and tracking customer service KPIs and metrics.

  • Freelance writer and transcriptionist(February 2022 to date)

Duties entail: Conducting in-depth research on every task, providing enticing and unique content, accurate proofreading and editing, and promoting products and services. 

 

 

Education

Bachelor of Purchasing and Supplies Management- Meru University of Science and Technology; 2014-2019

  • Second class upper

Certificate in Computer Application – Superhighway Computer College; 2014(3 months)

Kenya Certificate of Secondary Education – Mugoiri Girl’s High School; 2010-2013

  • Mean grade of B+

Professionals who compete with Josyline

Professionals in the same Customer Service / Support sector as Josyline Thuku

Professionals from different sectors near Thika, Nairobi Area

Other users who are called Josyline

Jobs near Thika, Nairobi Area

  • Work in company

    Medical Business Development Officer

    Absa Group

    +Drive the growth and profitability of the medical bancassurance portfolio through building and managing strategic bank partnerships, developing tailored offerings, and ensuring excellent customer experience, compliance, and market insight to maximize revenue and business impact. ...

    Nairobi

    1 month ago

  • Work in company

    Social Media Manager

    EmpireFX

    The Social Media Manager is responsible for owning and executing the company's social media strategy across all platforms within a regulated forex trading environment. · ...

    Nairobi County

    1 month ago

  • Work in company

    Head of Marketing

    Kryptonite International LTD

    + Develop comprehensive marketing strategies aligned with organisational revenue, customer service, NPS, · + Translate marketing strategy into actionable operational plans for social media, · + Create and execute monthly themed campaigns with strategic messaging to drive year-rou ...

    Nairobi

    2 weeks ago

See jobs in Thika, Nairobi Area