Services offered
I am an adaptable, prompt, self-driven, and detail-oriented customer service professional looking to explore opportunities that will allow me to utilize my academic and training experience and also see me grow in my career.
Experience
- Procurement officer at Del Monte Kenya Limited(September-December 2018)
Duties entailed: purchase order reception, export documentation, inventory stock management, accurate record keeping, and supplier sourcing and evaluation.
- Customer Service Personnel at Nyaki Commercial Consultants(Septemenr 2019-January 2022)
Duties entailed: Anticipating customer needs, ensuring maximum customer satisfaction, politely responding to customer queries and complaints, proper maintenance of files and records, and tracking customer service KPIs and metrics.
- Freelance writer and transcriptionist(February 2022 to date)
Duties entail: Conducting in-depth research on every task, providing enticing and unique content, accurate proofreading and editing, and promoting products and services.
Education
Bachelor of Purchasing and Supplies Management- Meru University of Science and Technology; 2014-2019
- Second class upper
Certificate in Computer Application – Superhighway Computer College; 2014(3 months)
Kenya Certificate of Secondary Education – Mugoiri Girl’s High School; 2010-2013
- Mean grade of B+
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Hildah Sisiwa
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