Owiti Emmanuel

I am a competent top-notch writer with diverse skills in writing materials in different categories. I create content for websites, blogs, research, and technical fields. I possess skills in technical writing, SEO articles, creative writing, copywriting, editing and proofreading, web research, and article writing which I have done for the last 5 years. Additionally, I've also worked as a Customer Service Representative since 2018. As a CSR, my exceptional skill is to be as kind, polite, and empathetic as possible. 

I can adapt very fast to any customer service software due to my fast-learning ability. With Customer Service, I have assisted customers through the phone with VoIP such as Zoiper and Bria. With chats and tickets, I have worked with Livechatinc, Re: amaze, Gorgias, and Freshdesk. With emails, I have worked with Gmail and Outlook. I also have experience with platforms such as Shopify and Shipstation. 

As a Virtual Assistant, my most defining qualities are my ability to always adapt extremely fast, my ease to get familiar with any software I got to use, and my drive to always try to optimize processes so administrative tasks and data entry tasks become easier. I also have an interest in writing proficient content to boost the reputation of companies, agencies, and clients. I follow instructions and directions to meet the client's requirements while imposing creativity of the highest level.

To conclude, I describe myself as a hard worker, a really fast learner, and a very meticulous person. I'm very organized, punctual, responsible, and committed to making the best possible work. Feel free to contact me! I'll be happy to assist you.

I possess skills in technical writing, SEO articles, creative writing, copywriting, editing and proofreading, web research, and article writing which I have done for the last 5 years. 

I've also worked as a Customer Service Representative since 2018. As a CSR, my exceptional skill is to be as kind, polite, and empathetic as possible. I can adapt very fast to any customer service software due to my fast-learning ability. 

With Customer Service, I have assisted customers through the phone with VoIP such as Zoiper and Bria. With chats and tickets, I have worked with Livechatinc, Re: amaze, Gorgias, and Freshdesk. With emails, I have worked with Gmail and Outlook. I also have experience with platforms such as Shopify and Shipstation.

A graduate of Mt. Kenya University with a bachelor of Commerce Accounting option.

Hold a Diplom from Kenyatta University with a Bachelor of Arts (BA), in English and Literature