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Nicholas Otieno

Nicholas Otieno

Freelancer

Customer Service / Support

Nairobi, Nairobi Area

Social

Services offered

I’m a dedicated freelancer specializing in digital services such as content writing, customer support, and virtual assistance. I help businesses and clients achieve their goals efficiently through quality, consistency, and clear communication.

Content writing
Virtual assistance
Customer support
Approximate rate: USD$ 18 per hour

Experience

I’m a results-driven professional with over three years of diverse experience in customer service, research, and sales. I’ve worked with companies like CCI Kenya, Apex Research, and Simple Pay Limited—handling customer calls, conducting field surveys, managing data, and promoting products. I bring strong communication, organization, and problem-solving skills, with proven ability to deliver quality results in fast-paced environments.

Education

I’m currently pursuing a Diploma in Information Communication Technology at the Technical University of Kenya. I also hold a Kenya Certificate of Secondary Education from Sawagongo High School and a Certificate of Primary Education. Additionally, I’ve completed certifications in Digital Marketing, Microsoft Office, and Social Media Marketing.

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