Newton Odhiambo

I'm an ambitious and motivated professional actively seeking new opportunities to contribute my skills and expertise. With a strong background in hospitality industry, I bring a diverse set of skills that includes atte tion to detail, excellent customer service and good communication skills. Throughout my career, I have consistently demonstrated my ability to lead and motivate teams, fostering a positive work environment and encouraging collaboration and teamwork.. I thrive in dynamic environments, adapt quickly to change, and possess excellent problem-solving and communication skills. I am eager to leverage my experience and passion to make a meaningful impact in a challenging role. If you're looking for a dedicated and results-driven team player, I would love to connect and explore how I can contribute to your organization's success. Thank you for considering me as a potential candidate!

"With over 6 years of experience in the hospitality industry, I have built a solid foundation in delivering exceptional guest experiences. I began my journey as a Housekeeping Coordinator at The Westin Doha Hotel, where I honed my attention to detail and organizational skills to ensure impeccable cleanliness and guest satisfaction. I then progressed to the role of Housekeeping Supervisor at MGallery Hotel by Accor, where I successfully led a team of housekeeping staff, implemented efficient processes, and maintained high standards of cleanliness and service. Currently, I am serving as a Senior Supervisor at Al Khor Beach Glamping Resort, where I oversee the housekeeping operations, collaborating with cross-functional teams to enhance guest experiences and continuously improve service quality. Throughout my career, I have consistently demonstrated my ability to adapt to fast-paced environments, uphold exceptional standards, and cultivate strong team dynamics. I am passionate about creating memorable experiences for guests and dedicated to contributing to the success of any hospitality establishment."

These are some of my Academic Credentials

Lean Management: Lean Management is a business approach focused on eliminating waste and maximizing value for customers. It aims to improve efficiency and productivity by continuously identifying and eliminating non-value-added activities.

Six Sigma White Belt Certification: Six Sigma is a methodology for process improvement that aims to reduce defects and variations in business processes. The White Belt certification is the entry-level certification that provides a basic understanding of Six Sigma concepts and tools.

Customer Service Excellence: Customer Service Excellence refers to the delivery of high-quality customer service to meet and exceed customer expectations. It involves understanding customer needs, effectively communicating, and providing exceptional assistance and support.

Hotel Management: Hotel Management is a field that involves overseeing various aspects of hotel operations, including front desk operations, housekeeping, food and beverage management, event planning, and guest services. It encompasses managing staff, ensuring customer satisfaction, and maintaining the overall functioning of the hotel.

Housekeeping Management: Housekeeping Management focuses on the efficient and effective management of housekeeping operations in various settings, including hotels, resorts, hospitals, and other hospitality establishments. It involves coordinating and supervising housekeeping staff, maintaining cleanliness and hygiene standards, managing inventories, and ensuring guest satisfaction.

British Institute of Cleaning Science: The British Institute of Cleaning Science (BICSc) is a professional organization that provides education, training, and certification in cleaning science. It offers various programs and qualifications to enhance knowledge and skills in the cleaning industry, including cleaning methods, equipment, and hygiene practices.