Nelson Maina

Deep programming language understanding of full software development life cycle (SDLC) in Java (Both Mobile and Standalone Applications), MS SQL, Oracle, Visual Basic studio (ASP.NET core), Kotlin (Android & IOS), J2mE, C++, C#, JavaScript, PHP, XML, HTML, Scss, Css, Ajax, JQuery, bootstrap, Angural Js and Turbo Pascal.

IT Manager  & ERP Process Analyst  

Royal Mabati Factory Ltd                                                             : August 2020 – Current

(Subsidiary Company Heritage Mabati Mill Ltd) 

Type of project                                                                              : SAGE roll out &System Implementation

Implementation Partner                                                                : IBS Consultants

Industry                                     which deals with Manufacturing, Sales & Distribution.

Client Information:

To enhance the operations of the Payments, Dispatch and Human Capital Department, Royal Mabati Factory embarked on a Re-Engineering a paperless process through the Implementation of SAGE 300, internal POS and Fundi Loyalty Mobile Application. My Role was to spearhead the implementation of the project, Track the deliverables, co-ordinate with different stakeholders.

Project Description: Implementation of SAGE Modules (payments, Dispatch, Employee Central, Performance & Goals Management, Career Development Planning & Succession Planning, Learning Management Systems

Responsibilities: Project Manager

• Lead the Business process mapping, Documentation, Signoff
• Project and Change Management - Planning & Execution
• Prepare present to the Board on Project Progress
• Supervise Module testing, UAT and System integration Testing
• Develop Training Program and Supervision with the Human Capital Team
• Lead the development of technology systems for end users iteratively reviewing implemented system to identify usage and usability gaps, propose and implement actionable improvements. 
• Management SIP (VOIP) PBX server for Head office and branches country wide.
• Website and mobile app development with Kotlin, php and Laravel frame works.
• Integration of payment platforms to the business core systems. 
• Designing and implementing new network solutions and/or improving the efficiency of current networks.
• Develop and deliver progressreports, proposals, requirements documentation, and presentations.
• Determine the frequencyand content of status reportsfrom the Implementation team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in the scope, identifypotential crisis, and devise contingency plans.
• In-Charge of MasterData Migration (Consolidation, Verification & Validation for consistency)
• In charge User training for the SAGE 300 ERP System for the company
• Installation of MPLS to Centralize ERP operations in the Royal Mabati Factory Ltd.
• Installation & Management of Access Control systems Firewall to the Internetand System resources for the LAN & WAN
• Management and Supervisory of installation of CCTV Systemsfor sites in the company
• Business Logicintegration

Successful Go-Live of Paperless SAGE 300 & PoS in Royal Mabati Factory Limited

Key Achievements

• Project Lead in the development of Royal Mabati Factory web platform; the platform is aimed at increasing online presence, payment integration with ERP by digitizing operations of any financial entries for the company. 
• Developed the current company’s online web portal for monitoring and tracking staff movement (HR module), real estate adverts (Launching of New products) and payment platform for clients integrate with ERP.
• Setup MPLS connection between Main office and branches and running of the main VAS system (Bulk SMS, USSD, subscription-based content services).

ICT Manager & Software Developer 

Open cover Insurance Agency (Umbrella Company Xplico)                : July 2017 – August 2020; 

Type of project                                                                                         : System Implementation

Implementation Partner                                                                           : Spear Dynamics Consultants

Industry                                        which deals with Insurances products.

ClientInformation:

Open cover Insurance Agency part of Xplico Ltd. They had been using been using a custom-made ERP System for their Day to day activities and had outgrown the functionalities where a lot of customizations were needed to keep up with user needs and business changes. 

After successful implementation of ERP at Open cover Insurance Agency Limited as the Core business accounting application. 

Project Description: Implementation of SAGE Modules (payments, Dispatch, Employee Central, Performance & Goals Management, Career Development Planning & Succession Planning, Learning Management Systems

Responsibilities: Lead Developer and project Manager

• Present to Directors on technical issues including software system design, development and maintenance.
• Configuring FTP server for staff and clients access to large file and close upon time expiry for web-based applications.
• Database administration, backing up of core business database and performance maintenance.
• Setting up of Windows based applications including Windows Server and Active Directory configuration and anti-virus and its agents for system security.
• To modifying in house software to fix errors, adapt it to new hardware, improve its performance, and upgrade interfaces.
• Testing new programs to ensure that logic and syntax are correct, and that program results are accurate. 
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural.
• Responsible for analyzing of current programs and processes and making recommendations which yield more cost-effective product.
• Web design and development using PHP, Css, Scss, MySQL and Javascript.
• Installation, maintenance, support and Troubleshooting of various types of operating Systems like Window 8,10, Linux versions Centos, and Mac OS including Microsoft Office 365 virtual platform for communication.
• Work closely with management to identify user needs and translate these into detailed product specification reports and management plans.
• Training of end users and other programme staff on the use of data applications.
• Enforcing availability of company ERP - QuickBooks client and server-side connection with Organization network.
• Adhere to ICT development standards on naming conventions, code testing, release management, source code control and collaboration.
• Data recovery; ensure effective data security and recovery from internal and external security threats.
• Ensure regular weekly and monthly backup of all production database are done on google workspace drive storage or one drive with Microsoft Office 365.

Key Achievements

• Maintaining in-house client management system for capturing and managing information for client’s Insurance policies database.
• Designed, developed and maintained an integrated in-house application, syncing payroll system for generating and reconciliation of the company entire payroll, monthly pay slips generation using PHP, Laravel, JavaScript and MSSQL.

Head ICT & SAP B1 Process Analyst 

HOME AFRIKA LTD                                                                         : AUGUST 2015 - JUNE 2017;

(Subsidiary Company Migaa Golf Estate, Mitini Escapements & Morningside Office Park)  

Type of project                                                                              : SAP roll out &System Implementation

Implementation Partner                                                               : EIM Consultants & Altura Inc.

Industry                     which deals with Real Estate and Properties management.

Client Information:

Home Afrika Ltd the operations of the financial transactions, Inventory management and Human Capital Department, Home Afrika embarked on a Re-Engineering process through the Implementation of SAP Success Factors. SAP Network and user running SAP Business One Enterprise. This requires a scalable environment for growth and to allow upgraded and updates of the SAP system. The existing infrastructure was not able to allow for this. My Role was to Spear head the implementation of the project, Track the deliverables, co-ordinate with different stakeholders

Project Description: Implementation of SAP Success Factors Modules (Employee Central, Performance & Goals Management, Career Development Planning & Succession Planning, Learning Management Systems, Migration of SAP Systems to AWS Cloud

Responsibilities: Project Manager

• Lead the development of technology systems for end-users iteratively reviewing implemented system to identify usage and usability gaps, propose and implement actionable improvements.
• Lead the Business process mapping, Documentation, Signoff.
• Responsible for ensuring that Internal Network has minimal downtime, System Back Up, Security monitoring and regularly reviewing with recommendations to management.
• Lead the development of application system for management to generate data-driven

            actionable insights. 

• Working with sales, marketing and project departments on technical issues including software system design and maintenance.
• To modifying in house software to fix errors, adapt it to new hardware, improve its performance, and upgrade interfaces.
• Responsible for maintaining, administration of on premise (physical) and cloud servers for the company.
• Implementation and deployment of new systems, reviews on ICT related policies, processes and work procedures.
• Ensuring optimal performance of Gsuites google platform, SAP Business one ERP system and HR module for Home Afrika and Subsidiary companies.
• To maintain and develop the company official website and integrate digital marketing platforms.
•  Working with senior management on proposal agreement and requirements to defined ICT Service Level Agreements. 
• Provide IT technical support to staff and conduct in-house trainings to keep them informed on changing ICT requirements.
• Responsible for IT hardware and software maintenance, upgrades and procurement.
• To develop and maintain a disaster recovery plan for business continuity. 
• To deploy and manage WAN and LAN Networks at the Head office and satellite offices, oversee; test the installation and integration of P2P link connection.
• Support successful adoption and use of integrated systems, to enable management of program data and better utilization of the data for the organization’s decisions.
• Develop and execute an ICT strategy and related policies and standards in line with the organization’s strategy.
• Project and Change Management - Planning & Execution
• Prepare present to the Board on Project Progress
• Supervise Module testing, UAT and System integration Testing
• Ensuring all ICT requirements for the organization’s staff are met by creating a standard operating environment (SOE) on the company Network infrastructure.
• Ensuring that all systems are integrated and operate efficiently in accordance with global IT guidelines.

Successful Go-Live of SAP Success Factors in Home Afrika Limited and subsidiary Companies 

Key Achievements

• Designed, developed and transformed Home Afrika Core Systems from Desktop to web-based application using Java, PHP, JavaScript and ASP.NET MVC as the technologies of choice.
• Project Lead in the development of Home Afrika web platform; the platform is aimed at increasing online presence, launching of new products and digitizing operations of any financial entries for the company. Through the platform, clients can register with personal emails generating a client’s database, select properties they would like to buy or rent, choose a payment plan, get reservations over the platform. 
• Developed the current company’s online web portal for monitoring and tracking staff movement (HR module), real estate adverts (Launching of New products) and payment platform for clients.
• Setup P2P connection between Home Afrika and major Telco Company’s for the running of the main VAS system (Bulk SMS, USSD, subscription-based content services).

Assistant Head IT Administrator 

BAMBURI CEMENT NGP                                                                                        FEBRUARY 2014 - JULY 2015;

Duties and Responsibilities 

BAMBURI CEMENT NGP            which deals with cement manufacturing and distribution.

• Enforcing compliance with GRPS violations and issuance of Driver Passes.
• Installation, maintain, support and Troubleshooting of various types of operating Systems like windows OS, Linux versions, and Mac OS.
• Configuration and troubleshooting of both software (such as Express outlook or MS Outlook) and hardware such as switches, routers and expansion trays to the existing network topology (VPN).
• Setting of VLANS to the existing network topology, documentation of the network, ensuring every device within the network works efficiently, and enforcing security from intrusion.
• Enforcing ICT security and antivirus protection systems and configuring in house ERP and commercial open source packages like Sage client and server side.
• Data recovery.
• Security system installation including staff movement system and access control systems like biometric clocks and IP cameras.
• Setting up IP Phone firmware, configuring and troubleshooting of IP Phones connected to the Local Domain.
• Keeping account of every equipment/ device and the features for received, sent, requisitioned, or repaired and for repair by the ICT department from all site offices.
• Participating in root cause analysis when investigating incidents Service Level Agreements. 
• Provide IT technical support to staff and conduct in-house trainings to keep them informed on changing ICT requirements.
•  

IT System Analyst Administrator 

H YOUNG & CO. (E. A) LTD                                                                          JANUARY  2010 - JANUARY 2014;

Duties and Responsibilities 

H YOUNG & CO. (E. A) LTD             which deals with Construction, Piping and Steel fabrication. 

• Provide 1st and 2nd level technical incident and problem management support services to end user in local and regional office sites on a day to day basis.
• Manage the helpdesk function and Support End users on day-to-day IT Issues as well as advice them on best practices.
• Install, configure, and maintenance of Hardware and software, on workstations, Clocking and Payroll System.
• A procurement and allocation of mobile handset devices to employee and management, reconciliation and comparison of different ISP Corporate accounts.
• Web design and development using PHP, CSS, MySQL, JavaScript, and .Net Framework.
• Setting up of Windows based packages/applications including Windows Server and Active

Directory configuration.

• Installation, maintain, support and Troubleshooting of various types of operating Systems like windows XP, Vista, Window7, Linux versions, and Mac OS.
• Configuration and troubleshooting of both software (such as Express outlook or MS Outlook) and hardware such as switches, routers and expansion trays to the existing network topology (VPN).
• Setting of VLANS to the existing network topology, documentation of the network, ensuring every device within the network works efficiently, and enforcing security from intrusion.
• Enforcing ICT security and antivirus protection systems and configuring in house ERP and commercial open source packages like Sage client and server side.
• Data recovery.
• Security system installation including staff movement system and access control systems like biometric clocks and IP cameras.
• Setting up IP Phone firmware, configuring and troubleshooting of IP Phones connected to the Local Domain.
• Keeping account of every equipment/ device and the features for either received, sent, requisitioned, or repaired and for repair by the ICT department from all site offices.

OTHER WORK EXPERIENCES

Team Supervisor  

EXPANGENCY MARKETING AGENCY (EXP) LTD                                        JANUARY   2009 - JANUARY 2010;

Duties and Responsibilities 

EXPANGENCY MARKETING AGENCY    which deals with Product marketing and Campaigns. 

• Prepare statistical and written reports for the project inventory database and challenges, give solution to oversights.
• Training of brand ambassadors on the working mechanism for different project brands.
• Implementation of production activation day(s) and daily and daily performance indicators.
• Disseminating allowances and wages for brand ambassadors on my team.

• Bachelor of Science in Information and Technology - Jomo Kenyatta University of Agriculture and Technology: 2015 - 2017
• Diploma in Information Technology - Jomo Kenyatta University of Agriculture and Technology: 2007 – 2009
• Kenya Certificate of Secondary Education (KCSE) - Lukenya High School: 2002 – 2005