Miriam Awuor

I am adept at meticulously researching any topic given, and I work to produce original yet engaging prose for my clients. I also have plenty of experience creating well-optimized, search-engine-friendly content for clients wanting to increase their online traffic and visibility. My biggest strengths are empathy and great communication skills. I always actively listen to the people and talk through how to solve their problems or what I'm doing to help them out. I try to put myself in a person's shoes and make sure I can understand their needs best. I am a good team player, and I always prefer to collaborate with other people who are around me. I always do my best to have a strong knowledge of a company and its products before articulating any tasks given to me as a customer support professional. I possess the ability to fix the customer's problems.

I have more than two years of experience working in customer service and four years of experience working as an academic/content writer. The position I enjoyed the most was working as a customer service agent/receptionist in a hotel. I was responsible for facilitating client communication, distributing requests to others, checking in with clients, solving any problems they had, and answering questions among other responsibilities. This allowed me to assist our clients and learn more about various departments.

Diploma in Cabin Crew and Air Hostess