Michelle Atieno

Iam hardworking and very passionate about my work. Through experience i have become professional especially when dealing with Clients. I believe that Incase there is a misunderstanding with a client, you need to be patient and listen instead of arguing it out. My knowledge of people with different temperaments has also really helped me socialize with my clients.

Green Pods Restaurant

Waitress

2022 to date

Duties and Responsibilities:

· Greet and escort customers to their tables

· Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

· Prepare tables by setting up linens, silverware and glasses

· Inform customers about the day’s specials

· Offer menu recommendations upon request

· Communicate order details to the Kitchen Staff

· Follow all relevant health department regulations

· Provide excellent customer service to guests

Big Knife

Waitress

2021-2022

Duties and Responsibilities:

• Greet and escort customers to their tables

· Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

· Prepare tables by setting up linens, silverware and glasses

· Inform customers about the day’s specials

· Offer menu recommendations upon request

· Communicate order details to the Kitchen Staff

· Follow all relevant health department regulations

· Provide excellent customer service to guests

Black Alpha Lounge

Waitress

2020-2021

Duties and Responsibilities:

· Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

· Prepare tables by setting up linens, silverware and glasses

· Inform customers about the day’s specials

· Offer menu recommendations upon request

· Communicate order details to the Kitchen Staff

· Follow all relevant health department regulations

· Provide excellent customer service to guests

• Njiwa Technical Institute, Hospitality Management, 2020
• Kenya Certificate of Secondary Education, Fr.Gulik Uradi Girl School  2015-2018
• Kenya Certificate of Primary Education, Kileleshwa Primary School   2004-2014
• Kenya Certificate of Secondary Education, D Plus, St. Paul Nyachichi Secondary School, 2007-2010