maryanne chepkorir

An expert in commercial project execution and account management with three years' experience in the digital sphere. I genuinely like working with clients to offer enlightening and straightforward strategic recommendations in line with the company's objectives.
I successfully onboarded one of Kenya's largest phone category clients by utilizing my relationship-building abilities and we collaborated to increase their revenue by upselling on the platform.I raised sales by 63% on a quarterly basis in my first quarter, and my entire account portfolio witnessed growth of 20% on a yearly basis. Due to my extraordinary sales abilities, I regularly produced revenue prospects of between $150000 and $190000.I was given more opportunities within the organization as the company recognized me as the top account manager on my team
I've spent almost five years of my career generating bottom-line profits for several companies. Now I want to join a team and an organization that makes a difference.

Commercial project mngr

ROLES;
● Managed the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development)
● Managed the day-to-day operations in accordance with the requirements and SLAs set out in this SOW. Prompt identification and resolution of service delivery issues including implementation of preventative measures. 
● Conducted full project strategy implementation from inception, through resource and capacity planning and allocation to conclusion.
● Provided exceptional people management, mentorship, and career development to members of my team, including managers and agents, to achieve low attrition levels and high employee engagement.
● Managed new project launches in collaboration with the Sales, Customer Success, Global Service Delivery and Sky Garden management teams.
● Effectively communicated project expectations; planned, monitored, appraised, and reviewed direct report performance.
● Ensured that all monthly revenue targets are attained and surpassed with timely and high quality project execution.
● Followed up with the operations teams to deliver continuous improvement and productivity/quality gains
● Flagged and escalate business risks in a timely manner to all stakeholders both internal and external

Achievement
● Onboarded a big fintech project that generated revenue for the company with over 300 clients accessing.

Key Account Mngr

ROLES;
● Served as the lead point of contact for all customer account management matters
● Built and maintained strong, long-lasting client relationships to increase thir sales targets as well as the overall company revenue 
● Proactively implemented innovative improvements to add business value to our  clients by up and cross-selling complete proposition portfolio of Sky Garden
● Negotiated contracts and closed agreements  to maximize profits
● Developed trusted advisor relationships with key accounts, customer stakeholders and executive sponsors for co marketing iniatives
● Ensured timely and successful delivery of our solutions according to customer needs and objectives
● Clearly communicated the progress of monthly/quarterly initiatives to internal and external stakeholders
● Developed new business with existing clients and identified areas of improvement to meet sales quotas
● Forecasted and tracked key account metrics (e.g. quarterly sales results and annual forecasts) as well holding client business reviews for improvement
● Prepared reports on account status

Impact
● Successfully onboarded different key partners in different categories and maintained both the new and the existing accounts which resulted in upsells and upgrades worth $200000
● Successfully trained an average on 30-50 vendors on a weekly basis to educate on the various co-marketing initiatives on the platform
● I was promoted to Commercial project manager as of January 2022

Certificate in Business analysis

Certificate in Effectice communication