Mary Mugo
Services provided: Aeration Services , General Sales
About Mary Mugo:
- -I'm really energetic and a great communicator.
.working in Customer service for more than 2years helped me to build confidence and taught me the importance of customer loyalty.
- I'm punctual, dependable, can be counted upon to finish what i started.
- I understand my customers needs.
- I consider myself hard-working/ reliable/ dependable/ helpful/ outgoing/ organised/ honest/ cooperative.
Experience
Customer Service Representative | Agility Valuers Ltd
Key Contributions &Results
- Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developing community reputation through commitment to customer satisfaction and strong client relationships.
- Cultivating customer loyalty, promoting repeat customers and improving sales.
- Liaising with customers, management and sales team to beer understand customer needs and recommending appropriate solutions.
- Helping minimize defaults by reaching out to customers with delayed payments.
Education
Jan 2017-July 2019 : Diploma in Media and Communication.
December 2016 : Certificate of computer packages, Kiambu Institute of
computer Technologies(part time classes)
Jan 2013- Dec 2016 : K.C.S.E, Kinoo Girls Secondary School
( Attained Cplain)
Jan2005-Dec2012 : KCPE, Dr. Muthiora Primary School.
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