Lucy Wanjiru

A bright, talented and self-motivated individual, who has excellent organizational skills, is highly efficient and has a good eye for detail. With below skills;

• IT user support and Office Administration 
• Strong Numerical and Analytical Skills
• Excellent communication and problem solving skills
• Ability to work well in a fast-paced environment under minimal supervision
• Quick learner and can learn in any environment
• Supply and Logistics management
• ERP & Microsoft Office Suite Proficiency
• Warehouse operations, Import and export
• Proficient in organizing warehouses, labeling goods, plotting routes, and processing shipments.
• Skilled in responding to any issues or complaints.
• Negotiated contracts with outside providers to minimize costs to the company and customers.

Chemi and Cotex Kenya Ltd (A subsidiary of Chemi and Cotex Industries Ltd- Tanzania dealing in Fast Moving Consumer Goods)

January 2020 – Present 

Position: Logistics & Warehouse Coordinator 

Organize safe and efficient storage and distribution of goods, and to ensure that orders are satisfied correctly. Coordinating logistics operation for Nairobi Branch, managing inbound and outbound shipments and transportation of goods from the main Industry based in Tanzania to different branches in Kenya including Nairobi, Kisumu and Mombasa. And from Nairobi warehouse to wholesale and retail markets.

Key Responsibilities

• Supervise local and import/export orders and arrange stocking of sufficient stock to ensure they meet customers’ needs.
• Manage inventory through placing orders for Oral Care and Cosmetics products from Tanzania
• Accommodate vendors with stock queries and product launches
• Warehouse operations
• Monitor activities to ensure timely deliveries of products. 
• Communicate with suppliers, retailers and customers to achieve profitable deals and mutual satisfaction
• Keep logs and records of warehouse stock and executed orders.
• Prepare accurate reports for upper management
• Direct, optimize and coordinate full order cycle
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Plan vehicle routes
• Posting import and export orders, import and export invoices in ERP system.
• Updating stock bin cards and maintenance of stock keeping records
• Posting of the daily sales report and month end sales summary and distributor purchases report
• Participating in monthly stock takes and updating monthly stock take reports
• Ensuring sufficient stock of all needed POS materials
• Dispatch of all point of sale materials and reconciliation of the same
• Implementing the occupational safety and health administration requirements in warehouse

December 2018 – December 2019 

Position: Invoicing Clerk

Perform Daily Goods Receipt Functions and support Sales and Accounts Receivable by generating accurate, complete, and timely Delivery Orders and invoices using ERP billing software

Key Responsibilities

• Ensuring that client information details are kept up-to-date.
• Creating and sending invoices, statements, credit memos and other bills to customers.
• Checking the data input to ensure the accuracy of the final bill.
• Tracking payments and ensuring that the cash flow into the company is buoyant.
• Reporting issues or irregularities to the financial head of the company.
• Fixing billing errors by issuing debit and credit memos.
• Liaising with the logistics department and ensuring that goods are dispatched on time.
• Handling customers' account queries.
• Preparing reports on accounts receivable balances, collections activity and customer payment history
• Inspect all the invoices to identify any errors before invoice delivery.
• Recovering outstanding debts 
• Contacting customers and sending payment reminders as per the aging requirement.
• Organized and maintained client files with updated statements and billing information.
• Assisting the Country Accountant to update and maintain the petty cashbook, petty cash analysis and bank deposits.

Kaskazi Network Limited – Nairobi, Kenya

January 2018 – October 2018

Position: Business Development Personnel

Key Responsibilities

• Following up new business opportunities and Setting up meetings with prospective clients.
• Plan and manage projects and Identifying areas for expansion and development.
• Create weekly/monthly forecasts on revenue/target management and end of month reports on revenue and market performance and allocate and manage field resources
• Manage sales reps training and plan sales reps route plans.

June 2011 – December 2017

Position: IT Administrator

IT administering covers a vast number of tasks from managing the system, users to managing content.

Key Responsibilities

• Setting up initial user management configuration.
• Distributing the initial content shipped with the portal, creating and maintaining user accounts.
• Creating, modifying, and deleting user groups, Map portal user IDs in systems connected to the portal.
• Monitoring the portal. Assign user roles and permissions to portal content.
• Resetting passwords and Configuring staff Outlook Emails, Maintain daily backup and off-site storage
• Upgrading, installing and configuring new hardware and software to meet company objectives
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control
• Troubleshoot issues and outages.

June 2011 – December 2017

Position: Data Entry Clerk/ Analyst

Collecting, collating and carrying out complex data entry/ analysis in support of management & clients’ requests.

Key Responsibilities

• Processing data using spreadsheets.
• Data entry, auditing, creating reports & monitoring all data for accuracy.
• Monitoring the automated loading processes.
• Supplying quantitative and qualitative data to colleagues and clients.
• Compilation sales reports and analysis for evaluation.
• Data and records management.
• Filing and performing routine clerical tasks.

Bachelors in Business Information Technology | St Paul's University - Nairobi Campus | 2019 – 2022.

Diploma in Business Information Technology | St Paul's University - Nairobi Campus | 2018 - 2019 

Diploma in Information Technology | Regional Institute of Business Studies Nairobi | 2005 - 2006 

Kenya Certificate of Secondary Education | St Mary’s Girls Thigio Secondary School |1998-2001 

Kenya Certificate of Primary Education | Mama Ngina Kenyatta Primary School | 1995-1997