
Ruth Nyakara
Customer Service / Support
Services offered
I have successfully served as the face of communication for three different organizations ’each having their own unique mission. My professional experience includes strengthening the public image of each client I’ve represented. In addition, I have a wealth of experience positively promoting various products or messages. My degree in Communications and my background in journalism are further assets that make me a prime candidate for the position.
Below are some highlights of my relevant experience and qualifications:
Managed organization’s social media pages and maintained its positive public image over a three-year period
Collaborated with external research professionals to develop and conduct surveys to track customer satisfaction
Responded to all media inquiries within three business days or less depending on subject
Established and maintained positive relationships with various members of community and public interest groups
Coached two interns regarding effective communication with the public and media
Arranged at least one public appearance per quarter to increase product awareness
My excellent communication skills and ability to work well under pressure ’along with my capability to enhance any client’s image ’make me a prime candidate for the Public Relations Officer position you are offering. I look forward to discussing this opportunity with you as soon as possible.
Thank you for your time.
Sincerely,
Ruth Nyakara
Experience
Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions.
Education
Degree in Economics and Statistics
Certificate in Digital Marketing
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