Joy Mutunga

I am a resourceful Human Resource professional, excelling in implementing HR initiatives, developing HR procedures, coordinating recruitment, fostering a positive working environment, and ensuring compliance with the company regulations. My experience has leveraged my expertise in human resource management, recruitment and selection, labor laws, training and development, conflict management, administration, and employee orientation. A key highlight of my duties that I have thrived in includes; relying upon important information to other departments, preparing official documents for Human resources and other departments, organizing leave documents, handling payroll systems for salary payment, performing reception duties and secretarial duties as well as maintaining human resource files. I am highly organized, can blend into any environment, and am capable of working with confidential information. Given my experience in improving employee engagement, contributing to staff retention, and coordinating cross-cultural teams, I seek to secure a position where I can utilize my expertise in ensuring efficiency in improving employee engagement and company operations.

Human Resource Officer
Solar Panda Kenya Limited; September 2022-present
Duties and Responsibilities
Support the development and implementation of HR Initiatives and systems.
Assist in performance management processes and employee evaluation.
Involve in recruitment by preparing job descriptions, posting and managing the hiring process.
Support the management of disciplinary and grievance issues.
Maintaing employee payroll data, employee records and paperwork.
Plan and implement training programs.
Follow up on legal cases and medical related issues.
Conducting background checks.
Explaining and providing information on employee benefits and programs.
Organizing and participating in new employee onboarding including requisition for onboarding documents from all new employees, creation of new employee files, and updating the HR databases accordingly with new employee information.
Administration and distribution of HR-related documentation, such as contracts of employment, amendments, employment guides, policies, etc.
Capturing and effecting changes to the payroll like exits, joiners, loans and advances effectively so that they can be reflected timely in the payroll calculations.
Deal with employee requests regarding human resources issues, rules, and regulations. 

Human Resource and Administration Associate
Greenlight Planet Kenya Ltd; January 2022 – September 2022
Duties and Responsibilities
Planned and conducted onboarding sessions with new joiners.
Assisted in recruiting and selecting new joiners, such as scheduling interviews, drafting contracts, new joiner announcements, and creating induction plans.
Managed short-term staff contracts. 
Ensured that contracts were well managed by tracking start and end dates and advising managers when arrangements were near expiry.
Created, updated, and maintained employee records and personnel files throughout the employee life cycle according to policy and legal requirements.
Managed staff leave, ensuring all leave applications were approved and documented, and withdrawal was never carried forward unless approved.
Preempted office supplies and needs ensuring timely procurement and proper management of all administrative resources.
Coordinated with riders to deliver documents to locations such as the labor office and banks.
Managed office administration payments to ensure they were within approved expense limits and made within a reasonable time to ensure business continuity.
Arranged and booked travel flights and accommodation for local staff and expatriates.
Acted as the first point of contact between the company and external vendors and clients.
Collaborated and assisted in preparing job descriptions and posting job ads.
Maintained employee information excel sheets ensuring they were dully updated.
Assisted in payroll updates and ensured payroll data was up to date and statutory requirements were met.
Drafted contracts and renewals and took new staff through the company policies and values.
Assisted in file management and drafted offer letters.
Ensured all documentation was done for new staff members.

Human Resource Attache
NGOs Coordination Board of Kenya; November 2021 to January 2022
Duties and Responsibilities
Handled file management and updated the various staff records by collecting employee documents and auditing them frequently to ensure all documents were up to date.
Managed separation, narration, attaching relevant documents, and initializing the payment process in the sap system.
Drafted, responded to emails, and accrued payments and expenses in the human resource department
Assisted in the management of the medical staff scheme and card issuance.
Updated and tracked employee leave days per individual contracts and earned leave days.
Created excel sheets for different invoices and managed bookkeeping and record keeping.
Handled all incoming and outgoing calls effectively.
Processed leave application forms, made data entries, and updated various records.
Collected data on job attendance and received and reviewed application letters on job vacancies, internships, and attachments.
Printed, photocopied, and delivered letters upon request.

Human Resource Attache
Ministry of Education; September to October 2021
Duties and Responsibilities
Performed administrative duties in the department, including maintaining work files and public records keeping.
Initiated verification and profiling of staff educational and professional profiles to inform Training Needs Assessment.
Initiated and prepared Pay Change Advice for payroll processes.
Dealt with youth in an internship, draft offer letters and recommendation letters, and communicate to successful applicants.
Initiated the processing of staff leave applications and forwarded them to respective offices.
Received staff requests for promotions to various job groups, checking their eligibility for advertising according to schemes of work and responding accordingly.
Received and responded to staff resignation requests.
Acted as the custodian of personal and files, ensuring they were kept well in the cabinets, arranging files on the shelves according to their numbers, retrieving files, and taking them to the appropriate officers for action.

Certificate of Human Resource Professional(CHRP)-Mount Kenya University; 2023-2024

Bachelors in Human Resource Management- Kenyatta University; 2021

Certificate in Chinese Beginner Proficiency-Kenyatta University Confucius Institute; 2021

Certificate in Computer Applications– Ricatti College; 2017

Kenya Certificate of Secondary Education – St Francis High School; 2016