Joseph Kairu Official Ke

I am a highly motivated, conscientious, and competent collaborator who possesses in-depth knowledge and expertise within this industry. With a proven track record of achievement, I can bring positivity, support, and a creative mindset to any team. I pride myself on taking ownership of challenging problems, maintaining high standards, and assisting my employer in achieving their commercial objectives. With a desire and passion for continuous professional development, I am confident I can add value to your organization by always ensuring your customers and clients receive the best service possible. I can be relied upon to deliver everything that I set out to achieve while always seeking ways to help my employer grow and save them money at the same time.

INSTITUTE OF ADVANCED TECHNOLOGY (2022-2022)

POSITION HELD: IT TRAINER.

Duties and responsibilities

• As an IT Trainer, my key role is offering training to our clients on the following areas;
• International Certification of Digital Literacy(ICDL).
• Digital Marketing
• Graphic Design.
• Advance Excel, Access, PowerPoint and Word.
• Web Design
• Offering corporate classes to our client on how to;
• Creating company brand identity
• Creating presentations using infographics and PowerPoint.
• Creating company marketing ads. 
• Counseling clients on the best marketing strategy.
• Training clients on the best way to present their projects. 
• Projects Coordinating and assessment.
• Attending meetings
• Scheduling of classes and setting up the required hardware and software equipment for both physical and online classes.
• Provide IT Technical support on hardware, software for our client and networking equipment.
• Creating class plans and scheme of work 
• Setting and marking of exams

SABAOTH INVESTMENT (2021-2022)

POSITION HELD: DIGITAL MARKETER.

Duties and responsibilities:

• Managing all social media accounts.
• Researching new methods and ways for marketing.
• Receiving calls from clients.
• Replying messages from all social media accounts
• Stocktaking.
• Organizing transportation for client’s goods.
• Looking for a new market of our product.
• Physically selling products to clients.
• Dealing with customer feedback, concern, and complaints.
• Assisting customers with finding suitable products or services.

SOUTHERN STAR SAVINGS AND CREDIT CO-OPERATIVE SOCIETY (2020-2020)

POSITION HELD: INTERN IT SUPPORT TEAM AND CUSTOMER CARE

Duties and responsibilities:

• Manage, provide support and assist the IT officers and Team manage information, communication technology, and computer systems
• Plan, organize, control, and evaluate the operations of computer and IT-related systems within the company.
• Install and configure computer hardware operating systems and software applications.
• Monitor and maintain computer systems and networks.
• Troubleshoot hardware, software, and network operating system, diagnosing and solving hardware or software faults.
• Provide orientation to new users of existing technology.
• Replace hardware and software when required.
• Conduct electrical safety checks on computer equipment.

• Plan, organize, control, and evaluate IT and electronic data operations
• Provide general user support.
• Troubleshoot all technology issues.
• Maintain log and list of required repairs and maintenance
• Perform hardware troubleshooting, repairs, and maintenance.
• Provide network access to approved staff and visitors if necessary
• Ensure all software and licenses are up to date on all machines

2022-2022: Institute of Advance Technology, Certificate in Graphic Design.

2022-2022: Institute of Advance Technology, Certificate in International Certification of Digital Literacy(ICDL).

2022-2022: Institute of Advance Technology, Certificate in Management of Learning. 

2020-2021: Google Digital Skills for Africa, Certificate in Digital Marketing.

2019-2020: Chuka University, Diploma in Computer Science.

2017-2018: Chuka University, Certificate in Computer Science.

2017-2017: FPFK Institute Nakuru, Certificate in Computer Packages.

2013-2016: St. Monica School,Certificate in Secondary Education.

2004-2012: Ki Bowen Komen Primary School, Certificate in Primary Education.