Joleen Muriithi

I'm Joleen Wangechi, a spirited professional hailing from Nairobi, adept at juggling roles in customer support, project management, and the exhilarating realm of international event planning. Over three years, I've honed my skills in amplifying customer experiences and guiding cross-functional teams to their zenith. Here's a little nugget for you: I've collaborated with students from over 100 countries—yes, I truly have a global touch! When I'm not organizing, strategizing, or diving deep into the world of CRM platforms, I'm immersing myself in actuarial science or flexing my accounting finesse. If you're on the lookout for a multicultural maven with a penchant for numbers and an affinity for navigating diverse cultures, you've just stumbled upon your go-to girl.

I have a rich professional background spanning over three years, predominantly in customer support, project management, and international event management. During my time with the Hult Prize Foundation, I adeptly managed intricate customer inquiries, led diverse teams to achieve project goals, and expertly handled CRM tools to monitor customer and project activities. My proactive approach led me to pioneer feedback initiatives that significantly enhanced service delivery standards. At Jamii Sport, I devised strategic customer support methodologies, supervised various project endeavors, and collaborated seamlessly with marketing and sales teams. My portfolio includes organizing international events, working directly with students from over 100 countries, and ensuring smooth and culturally sensitive communication.

I earned my Bachelor of Science in Actuarial Science, Insurance, and Finance from Kenyatta University. Additionally, I have earned an Intermediate Certified Public Accounting Certificate, a qualification I achieved at Strathmore University and KCA University.