Immaculate Murugi

I hereby apply for a position in your organization. I have a diploma in business management from Kenya Institute of Management. I have worked before at Ebru Television and Radio as sales and marketing representative (ATL and BTL marketing), Euro network international as an office administrator and receptionist, also for Satmar Technologies Limited as a front desk staff and at the human resource department as an attaché, With Boda Star Technologies as a customer service and sales representative, I have knowledge in Sales and marketing, office administration, front office work, customer service, human-resource, office administration and people management.I am a self-starter, energetic and works well with or without supervision either in a team or individually. I am a self-motivated individual, goal oriented and works to achieve results. Am looking forward for an appointment to further explain my qualifications.                                                                                     

WORK EXPERIENCE

MEDIA MARKETING

EBRU TELEVISION AND RADIO

2022 to date.

Advertisement Specialist:Selling advertising space to clients and manage the relationship with them and close the deal.Managing and implementing advertising and marketing programs, product catalogs, external communications, and email campaigns. Coordinating and guiding the creative services, media strategy, and social media management functions of the company. Developing pricing strategies.Generating unique sales plans, creating engaging advertisements, scheduling meetings with clients.Increasing client portfolio and hitting targets.Skills: Above the line (ATL) and Below the line (BTL) marketing, Digital Media, Media Relations, sales specialist, Media Production, Advertising Sales.Events Management:Implementing and managing media campaigns, and delivering public relations and communications plans.Brainstorming and implementing event plans and concepts.Handling budgeting and invoicing.Liaising and negotiating with vendors.Negotiating sponsorship deals.Handling logistics.Updating senior management.Managing branding and communication.Developing event feedback surveys.Obtaining permits.Handling post-event reports.

OFFICE ADMINISTRATOR/RECEPTION

EURO NETWORK INTERNATIONAL

November 2020- July 2022Key Responsibilities

Keeping the front desk tidy, and supplied with all necessary supplies.Managing diaries, scheduling meetings Taking minutes at meetings.Attending to all customers’ questions and address their complaints Greeting, communicating and welcoming guests Answering all incoming calls and directing them when needed Receiving letters, packages and send them to appropriate destination Monitoring and updating records and files 

Helping visitors navigate through the office Preforming other clerical receptionist duties such as photocopying, filing ,keeping records of office expenses, sorting and distributing paperwork, Sorting mails, make copies, typing  and also to schedule important meetings.

LOAN OFFICER 2020ONE MONTH TRAINING (volunteer)PREMIER CREDIT LIMITED

Key Responsibilities

Screening loan requests Evaluating clients' financial information Assessing risk ratios Presenting approved or rejected loans to management.

SALES– BODASTAR ENTERPRISES LIMITED (January 2018 –September 2020)Indoor and outdoor sales 

Key Responsibilities

Selling products to prospective customers Performing cost-benefit analyses Maintaining positive business relationship Verifying good presentations are delivered to all customers.Training new associates on how to perform a good presentation.Reviewing accessory results during sales meetings.Making sure accessory spiffs are paid out timely.Ensuring routine catalog maintenance.

ATTACHMENT

HUMAN RESOURCE MANAGEMENT – SATMAR TECHNOLOGIES LIMITED (October 2017-December 2017)

Key Responsibilities

Human resource planning.Recruitment and selection this is by attracting and selecting suitable candidates for the organization.Performance management by tracking and monitoring performance of individual employees as well as departments, and the overall organization.Learning and development by aligning employee goals and performance with that of the organization Career planning by pointing the employees in the right direction and assists in developing the plan used to get to the final destination Function evaluation by comparing various parts of the overall HR operation Rewarding employees for their job performance Interactions between employers, employees, and the other associated bodies.

CUSTOMER CARE/RECEPTIONIST SATMAR TECHNOLOGIES LIMITED (May 2015-September 2017)

Key Responsibilities 

Serving visitors by greeting, welcoming, and directing them appropriately.Notifying company personnel of visitor arrival.maintaining diaries and arranging appointments 

Maintaining security and telecommunications system.Informing visitors by answering or referring inquiries.Directing visitors by maintaining employee and department directories.organizing and servicing meetings

Diploma in business management –Kenya institute of management-2019Certificate in Desktop Publishing and Internet Technology-2015Kenya Certificate of Secondary Education – St Agnes High School| 2014Kenya Certificate of Primary Education – Blessed Joseph Allamano Primary School | 2010