Faith Wambui

In life we all have an impediment that tends to prevent our path to greatness. A voice inside our head that just won't budge. It keeps reminding you of all your negative aspects. The undue value that society places or we place on outward appearance that we use to judge our self-worth over others are simply a product of the mind. Being an administrative assistant requires a person who is positive, a glass half full type of personality. What my resume does not project and what makes me the perfect fit for this is what paper won't show. My Personality ; I am brave, irreplaceable, with the ability to show love, kindness, self-confidence, honesty, self-conviction, being true to oneself, a sense of humor, affection and gratitude. I am able to handle working with several different databases of information. I am 100% confident in managing data and people. I am a if service is beneath you then leadership is beyond you motto type of person. Leadership is all about who you are going to help. We think of leadership as being important, being in charge, being in power, being in control, being able to make decisions or being the person with influence. All things are fine, they are good. They are good to have if they come to the right person. its fine to aspire them. But I think the truth is that what I want to pursue and what I certainly want to extent is that true leadership is all about service. The moment you start helping someone else , the moment you start supporting someone, the moment you start making an impact on someone else's life and their life is better because of you and reaching their potential because you are on their team is the moment that your life has purpose because you are connected with them. Though uncommon or unpopular, it is my truth. It is simple and basic but essential and critical.

Keen to detail office management professional with experience handling administration, customer service and front desk operations. Among the roles I have handled include; receiving and directing visitors to the respective person, making and receiving calls from clients, organizing CEO’s Diary, setting reminders and booking appointment for meetings, making travel arrangements, accommodating for the CEO, sorting out and compiling files, offering secretarial and correspondence support and carrying out the timely payment of office bills. In addition, I am confident of my ability to offer excellent time management skills, great attention to details, and proficiency in the performance of all tasks assigned to me. My goal is to secure a position in administration where my competences will be utilized in performing my roles and achieving the organization’s objectives.

11/2012: Kenya Institute Of Mass Communication Associate of Arts: Journalism, Print 

 Duke University: Think Again I: How to Understand Arguments; Sep 11, 2020

  University of Virginia: Introduction to Personal Branding; Aug 28 , 2020

  11/2008: Githunguri Girls High School ; High School Diploma 

KEY SKILLS AND COMPETENCIES ACQUIRED 

 Administration Skills: Experienced in managing administrative functions for example handling emails and telephone calls, organizing meetings for the boss, ensuring the smooth running of office operations and ensuring that office equipment is well maintained or handled. 

 Front Office Management: Well versed with receiving and directing visitors to the respective person.

  Customer Relations: Expert in customer relations having successfully managed client expectations by understanding their needs, meeting them and applying professionalism. 

 Office Management: Acquired skills in general office administration duties for example; interacting with clients, ensuring the proper filing of office documents. 

 Relationship Management: Capacity to build trust and rapport with clients, understanding their business and their needs, and is available to their clients at all times. 

 Phone Etiquette: Well versed in handling calls using the standard telephone etiquette procedure with an aim to understand the callers request and fulfilling it. 

 Communication skills: Excellent communication skills with the ability to relate with all the staff working in the department and taking time to listen to staff enquiries, complaints and identifying their needs.

  ICT competence: Skilled in navigating the MS suite, the Internet and Emails.