ELIZABETH NDABI

My name is Elizabeth Wanjiku Ndabi, a single woman aged 41years. A holder of Kenya National Identity Card Number: 22192247. I am a mother of 2 children, aged 17yrs and 10 years. I am Christian. 
I completed my secondary education in the year 1999 and l attained a grade of C-. l later joined Kenyatta Virtual University in the year 2002 and undertook a certificate course in Computer Maintenance and Repair. Later, l joined Kenya Institute of Management in Nairobi and took a diploma course in Business Management (Marketing Specialization) and graduated in the year 2019. In the year 2020, l joined St. Paul’s University, Limuru and undertook a Bachelor’s Degree in Business Administration and Management (Business Management Specialization) till August 2022 (Graduation is on 18th November, 2022)
I have a ten (10) years’ experience Marketing and Sales Management. I also have seven (5) years of business management skills in a management position. Marketing involves a lot of travelling and l am willing to travel to market our products and services across the country.
I saw your advert of the above post on the internet and l am interested working with you. I am a self-driven person who do not work under supervision or if so, minimum supervision. I am also a fast learner, goal-oriented person and a team leader.
 

3rd April, 2017 – 31st August, 2022 : ST PAUL’S UNIVERSITY 
Department     : ST PAUL’S UNIVERSITY ENTERPRISE UNIT
Position: Business Development & Marketing Coordinator
Main Responsibilities
 Assist the Director in the Supervision of Catering and House Keeping Activities
 Assist in the development and marketing of new programs in the institute as may be necessary.
 Identify trendsetter ideas by researching organizations and individuals online (especially on social media) to identify new leads and potential new markets.
 Tracking individual contributors and their accomplishments.
 Researching the needs of other companies and learning who makes decisions about purchasing.
 Locate or propose potential business deals by contracting potential partners
 Discovering and exploring new business opportunities
 Contracting potential clients via email or phone to establish rapport and set up meetings
 Planning and overseeing new marketing initiatives
 Attending conferences, meetings and industry events
 Preparing PowerPoint presentations and sales displays
 Contracting clients to inform them about new developments in the company’s products
 Developing quotes and proposals
 Negotiating and renegotiating by phone, email and in person
 Developing sales, a goals for the team and ensuring they are met
 Training personnel and helping team members develop their skills
 Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations
 Close new business deals by coordinating requirements, developing and negotiating contracts
 Protect Organization’s value by keeping information confidential
 Compile business progress reports and minutes of meetings
 Publicize the program activities to key stakeholders in consultation with the PR and Marketing Officer
 Participate in developing of marketing activities of the programs to potential target groups
 Develop work processes that promote team work and effective implementation of program activities
 Identify additional activities for possible funding

Oct 21st 2014 – 31st July 2016  : SPREAD-EAGLE LIMITED (SAGANA GETAWAY RESORT)
Department     :  Sales & Marketing
Position    : Sales Manager
Main Responsibilities
 Performs sales activities on major accounts and negotiates sales price and discounts in consultation with the General Manager
 Manages personnel and develops sales and sales support staff.
 Reviews progress of sales roles throughout the company.
 Accurately forecasts annual, quarterly and monthly revenue streams.
 Develops specific plans to ensure revenue growth in all company’s products.
 Provides quarterly results assessments of sales staff’s productivity.
 Coordinates proper company resources to ensure efficient and stable sales results.
 Formulates all sales policies, practices and procedures.
 Assists sales personnel in establishing personal contact and rapport with top echelon decision-makers.
 Collaborates with the General Manager to develop sales strategies to improve market share in all product lines.
 Interprets short- and long-term effects on sales strategies in operating profit.
 Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales of emerging products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business/financial issues on contracts.
 Collaborates with General Manager to establish and control budgets for sales promotion and trade show expenses.
 Holds regular meeting with sales staff.

June 2010 – October 2014 :  NATIONAL COUNCIL OF CHURCHES OF KENYA
Department         :   Jumuia Resorts (Sales & Marketing)
Position                      :     Sales Executive
Main Responsibilities
 Deliver monthly sales targets for specific market segments.
 Develop and maintain information on business intelligence mainly focusing on customer preferences.
 Feed and update booking system on a daily basis, recording and confirming all necessary changes.
 Develop and maintain good relationship with all clients with the aim of developing a loyal repeat client database.
 Produce weekly report on clients visited, new business sourced, and debts collected and complaints received. In addition, produce a monthly summary sales report, reflecting total income generated.
 Participate in various trade fairs, workshops, seminars as required by the Manager.
 Perform any other duties as may be assigned by the Management.
2nd October 2007 – May 2010:    NATIONAL COUNCIL OF CHURCHES OF KENYA 
STATION            :   JUMUIA CONFERENCE & COUNTRY HOME
Position                :   Head Receptionist
 Ensure all the reservation are recorded correctly, deposit paid for all the confirmed bookings as per policy and correspondences on all bookings are well filled.
 Ensure all the arrivals have their rooms pre-allocated.
 See that all VIPs and other dignitaries are pre-registered and VIP treatment extended to them.
 Ensure that occupancy figures are correct at all times and communicated to the other departments.
 Check receptionists’ work and ensure they uphold commitment to focus on standards
  Be alert of group arrivals and VIPs and their expected times in the hotel.
 Ensure all check-ins are handled properly and all sections informed.
 Ascertain that all expected departures are out by check out times and communicated to all respective sections.
 Ensure that all day rooms occupied are charged as per billing instructions and invoices delivered to the accountants.
 Maintain continuous contact with the hotel guest t ensure that any problem are complaint are handled promptly and courteously.
 Ascertain that special requests are accorded to clients.
 Ensure that all guests’ messages / mails are delivered promptly in case of staying in guests and future guests should be kept a delivered on the day if check in.
 Ensure that any package or parcel left at the desk is properly recorded awaiting pick up.
 Ensure you hold daily morning briefs with the front office staff and at least hold one monthly department communication meeting.
 Ensure guests with high balances are advised to settle them.
 Perform any related duty as assigned by the management.

May 2005 – July 2007:     MADA HOTELS
STATION                   :     HOTEL LA MADA
Position              :      Receptionist / Reservations 
Main Responsibilities
 Ensure all the reservation are recorded correctly, deposit paid for all the confirmed bookings as per policy and correspondences on all bookings are well filled.
 Ensure all the arrivals have their rooms pre-allocated
 Ensure that all day rooms occupied are charged as per billing instructions and invoices delivered to the accountants.
 Ensure that all guests’ messages / mails are delivered promptly in case of staying in guests and future guests should be kept a delivered on the day if check in.
 Ensure that any package or parcel left at the desk is properly recorded awaiting pick up.
 Perform any related duty as assigned by the management.

January – December 2002:  HOTEL CANA LODGE LTD - NAIROBI
Position                               :  Receptionist/Cashier
Main Responsibilities
 Receive guests in the hotel & allocate rooms as per the reservations.
 Receive money & issue receipts to guests for the services used.
 Ensure all correspondences are well filled.
 Ensure that the offices are cleaned and well arranged
 Perform any other duties as assigned by the management
 

 Jan 2020 – Aug 2022:  Bachelor’s Degree in Business Management and Administration, (Business Management Specialization)- St Paul’s University. 
 From April 2017 – March 2019: Diploma in Marketing Management with Kenya Institute of Management, Nairobi.
 From Jan 2012 – March 2014 – Diploma in Theological Education by Extension at Presbyterian Universality, Kikuyu
 From October 2009 – March 2010: Certificate in Management with Kenya Institute of Management, Nairobi
 From January – June 2002: Certificate in Computer Repair & Maintenance with Kenyatta Virtual University.
 From January – June 2001: Certificate in Computer Applications & Adobe PageMaker with Intek Microsystems.
 From 1996- 1999: Kenya Certificate of Secondary Education in Karoti Girls High School – Mean Grade of C-
 From 1984 – 1996: Kenya Certificate of Primary School at Githunguri Township Primary School