About Elizabeth Kitili:
Offer quality customer service, have impeccable phone manners and also have ability to deal with agitated or distressed customers via calls or chats.
In my current job have learned to have empathy while dealing with customers and problem solving in order to resolve their problems. I can Make up to 50cold calls and chats.
Hard skills:
- CRM systems skills.
- Ms office (excel, PowerPoint, word)
Experience
As an empathetic person customer service has really helped me build my character. I love solving people's problems it gives me satisfaction.
Education
Diploma in Radio program Production
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