Elizabeth Kitili

I am a dedicated and skilled professional with expertise in CRM management, tech support, sales, virtual assistance, project management, and more. With a strong focus on delivering efficient solutions, I bring value to organizations by streamlining processes, enhancing customer experiences, and driving business growth

Teleperformance Kenya 

• Achieved high call volume daily without sacrificing quality or attention to detail during each interaction 
• Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping
• Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills
• Boosted sales revenue by implementing effective telesales strategies and techniques
•  Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives
   

Diploma in Radio program Production