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Elizabeth Kitili

Elizabeth Kitili

Professional Customer Service Representative

Customer Service / Support

Nairobi, Nairobi Area

Social

About Elizabeth Kitili:

I am a dedicated and skilled professional with expertise in CRM management, tech support, sales, virtual assistance, project management, and more. With a strong focus on delivering efficient solutions, I bring value to organizations by streamlining processes, enhancing customer experiences, and driving business growth

 

Experience

Teleperformance Kenya 

  • Achieved high call volume daily without sacrificing quality or attention to detail during each interaction 
  • Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping
  • Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills
  • Boosted sales revenue by implementing effective telesales strategies and techniques
  •  Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives
     

 

 

Education

Diploma in Radio program Production 

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