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Elizabeth Kitili

Elizabeth Kitili

Professional Customer Service Representative
Nairobi, Nairobi Area

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About Elizabeth Kitili:

Offer quality customer service, have impeccable phone manners and also have ability to deal with agitated or distressed customers via calls or chats.

In my current job have learned to have empathy while dealing with customers and problem solving in order to resolve their problems. I can Make up to 50cold calls and chats. 

Hard skills: 

  1. CRM systems skills.         
  2. Ms office (excel, PowerPoint, word)

 

Experience

As an empathetic person customer service has really helped me build my character. I love solving people's problems it gives me satisfaction. 

Education

Diploma in Radio program Production 

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