About Peninah Mutai:
I am a highly motivated individual with a passion for innovation and problem-solving. With a strong academic background in engineering and years of experience in various technical roles, I am confident in my ability to tackle complex challenges and deliver results. I am a team player who thrives in collaborative environments, and I am committed to achieving success through hard work, dedication, and a positive attitude.
Experience
During my time as a customer care representative, I gained extensive experience in handling customer inquiries, resolving issues, and providing support via phone, email, and chat. I also became proficient in using various software and tools to manage customer data and track service requests.
In addition to my technical skills, I possess excellent communication and interpersonal skills, which have enabled me to establish strong relationships with customers and colleagues. I am able to adapt to new situations quickly and work effectively under pressure.
Education
Sure, here's a summary:
I have a background in supply chain, but my most relevant experience is my 7-year tenure as a customer representative.
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