About david ambani:
I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with. I am excellent in working with others to achieve a certain objective on time and with excellence.
Experience
2023 APRIL– 2023 JULY
RECEPTIONIST, KONGONI CAMP, NANYUKI.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Education
2012-2015
DEGREE IN INFORMATION TECHNOLOGY, MASENO UNIVERSITY
Deferred
2008 - 2011
K.C.S.E, EBUBAYI SECONDARYSCHOOL GRADE B+ (72PTS)
1998 - 2006
K.C.P.E, THE AMAF ACADEMYGRADE A- (391/500)
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