Daniel Mulwa
Services provided: Email, Phone & Chat Support , General Sales , Public Relations (PR) , Public Relations , Marketing & Brand Strategy
About Daniel Mulwa:
Am a proven Sales Professional who has the drive to not only do well for myself, but also for others. I loves beating the competition, can make customers enthusiastic about a product and I have the desire and determination to be successful in any field. With my present employer I have been instrumental in helping them to achieve their sales results and am responsible for maximizing their profitability. I have extensive experience of working in a customer-facing role and would be comfortable in any highly visible position that requires an entrepreneurial individual. Right now I am looking for a suitable position with a company that offers its staff unlimited earning potential and an innovative, team-oriented environment. CAREER HISTORY SALES PROFESSIONAL –May 2019 – present Employers name – Car and General Responsible for driving aggressive growth within a specific territory and for providing clients with a world-class customer experience. Duties; Being the first point of contact with customers. Making presentations to groups at company-sponsored gatherings. Handling all the administrative aspects of a sale. Planning future follow-up conversations with customers. Evaluating the needs of customers. Selling products to new and existing customers. Writing up customer contracts and warranties. Provide timely and relevant follow-up to customers. Accepting customer payments. Carrying out periodic customer service surveys. Coordinating the use of marketing tools and resources. Maintaining the professional appearance and cleanliness of a showroom. Explaining pricing plans, promotions and special offers to customers. Filing in completed order forms. Generating new business through leads & referrals. Conducting policy reviews and coming up with conclusions. Utilizing proven sales techniques to gain new customers. Scheduling fact-finding appointments with customers. Marketing – May 2016– October 2016 Employers name – Betway betting Company KEY SKILLS AND COMPETENCIES Sales Remaining customer-centric at all times. Solid understanding of local market conditions. Ability to motivate others. Establish trusting relationships with customers. Cold calling prospective clients to arrange an initial first meeting. Strong competitive spirit. Ability to make a connection with a diverse array of customers. Excellent follow-up and organizational skills. Having a tenacious drive for results. Effectively managing a sales territory. Personal Able to pass any pre-employment physical, drug screening and background checks. Committed to continuous learning and self-development. Superior oral, written and general communication skills. Available to work a flexible schedule that includes evenings and weekends. Adhering to standard working hours. Ability to “self-start” and work independently. AREAS OF EXPERTISE Phone solicitation Product demonstration Cash management Customer service Winning sales Sales presentations New business development Account implementation ACADEMIC QUALIFICATIONS Laikipia University – Economics and Sociology degree 2015 – 2019 Mwaani Boys high school – 2011 – 2014
Experience
Am a sales representative in car and general in Piaggio department where we sell three wheeler . It involves the entire selling process which is prospecting, customer relation, customer follow- ups and after sales services. Am an experienced equipped with all those skills. Am also skilled in invoicing and registration process.i am skills in both B2C and B2B sales my major roles in this job were to Interact with customer directly , Field work , Preparing quotations for the customers, Processing customer payments, Managing customer database for Nairobi region, Organizing field events, Help customers find items in the store. Check for stock at other branches or order requested stock for customers. Provide customers with information about items. Ring up purchases. Elevate complaints to management.
Business to Business (B2B) sales Online sales Phone sales Presentation skillsPublic speaking Sales strategy Sales supportSocial media usage (Facebook, Twitter, etc.)Technical sales
Education
B.A ECONOMICS AND SOCIOLOGY
Feb 2015 - Feb 2019
Grade: Second class honors
The Bachelor of Arts Economics and Sociology programme combines the two related disciplines Economic system is based on consumerism .The capitalist system is based entirely on the profit motive, and the only way to make a profit is to sell a product or service for more than it costs to produce. Economics is involved with every aspect of business, which includes marketing. Economics is the study of the production and consumption of goods and the transfer of wealth to produce and obtain those goods.
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