Craig-Harris Ong'ang'a

I am a dedicated and driven professional committed to being an invaluable asset in any workplace I find myself in. My core values of responsibility, loyalty, motivation, and obedience to the organization drive me to create an environment that fosters both productivity and competitiveness. I understand the importance of contributing to the success of the organization and am willing to go above and beyond to achieve this. Furthermore, my aspiration extends beyond the workplace; I aim to utilize the skills I acquire in life to make a positive impact in the lives of others. With a strong foundation in responsibility, unwavering loyalty, self-motivation, and a deep respect for organizational values, I am poised to be an effective, efficient, and compassionate professional who can inspire change and growth in both my professional and personal spheres.

Head of Technology at Dealcity Private Limited (August 2019 - March 2023):

• Led technology initiatives, coordinating with business partners to implement IT solutions effectively.
• Managed project delivery within budget and timeframe, including the development of annual IT plans.
• Evaluated existing systems and technology, recommending modifications for improved effectiveness.
• Stayed updated on emerging trends and made informed decisions regarding technology.
• Oversaw the IT department, ensuring compliance with work standards, and provided technical support to all aspects of the organization.
• Administered the maintenance, licensing, and purchase of information technology software systems.

Head of IT at GTeL Kenya (February 2016 - July 2019):

• Developed and implemented policies and procedures for electronic data processing and computer systems operations.
• Collaborated with managers to define system requirements, specifications, costs, and timelines.
• Managed computer systems budgets, controlled expenditures, and ensured technology accessibility for all staff.
• Conducted troubleshooting for hardware, software, and network systems.
• Provided training and support to new users and maintained an inventory of technology resources.
• Monitored and maintained technology for maximum access and security.

IT Support at GTeL Kenya (August 2015 - January 2016):

• Specialized in network and systems management, ensuring technology access and security.
• Troubleshot hardware, software, and network operating systems for proper functionality.

Intern at Zuru360 (EA) Ltd, State House Avenue (January 2015 - July 2015):

• Gained experience in web development and web design.

Intern at Next Technologies Ltd (May 2014 - August 2014):

• Participated in various IT tasks including cabling, computer maintenance, data point management, patch panel installation, server management, and troubleshooting at different locations.

Bachelor of Science (BSc) in Software Engineering 

University of Eastern Africa, Baraton 

September 2008 - August 2014

During this period, I pursued a Bachelor of Science in Software Engineering at the University of Eastern Africa, Baraton. This program equipped me with the knowledge and skills relevant to the field of software engineering, providing a solid foundation for my career in the technology and IT industry.

Kenya Certificate of Secondary Education (KCSE) 

Nyahururu Highways Secondary School 

January 2006 - November 2007

At Nyahururu Highways Secondary School, I successfully completed the Kenya Certificate of Secondary Education (KCSE) and obtained the qualification for entry into a university. This achievement marked the beginning of my academic journey towards higher education in software engineering.