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Cindy Mulusa

Cindy Mulusa

Customer Support Professional

Customer Service / Support

Nairobi, Nairobi Area

Social

About Cindy Mulusa:

  • Proficiency in analyzing large sets of data and information.
  • Ability to plan and develop future research objectives and proposals.
  • Skilled in preparing and writing high-quality essays and articles.

Experience

Kenya Wildlife Service Nairobi - Call Center Agent Attaché

  •  Handled inbound and outbound calls efficiently.
  • Responded to inquiries, complaints, and service requests.
  • Logged and updated customer information accurately in the systems.
  • Met quality, resolution, and performance targets while maintaining professionalism

Education

Kenya Aeronautical College Wilson Airport - Diploma in Airline Cabin Crew

  • Completed professional Airline Cabin Crew Training covering Aviation Safety, emergency procedures, customer service, and onboard operations

ICS College - Certificate in Computer Applications

  • Trained in essential computer skills including Microsoft Word, Excel, PowerPoint, internet usage, email communication, and basic office systems for professional and administrative work.

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